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Error Upgrading to Latest ControlUp Scoutbees Hive Fixed by Machine Restart

Posted on October 24, 2023

A user was trying to upgrade to the latest Scoutbees Hive, but received an error. After confirming that the process was running as an administrator, the recommended workaround of restarting the machine was successful. The ControlUp team is still investigating the issue.


Read the entire ‘Error Upgrading to Latest Scoutbees Hive Fixed by Machine Restart’ thread below:

Trying to upgrade to the latest scoutbees hive getting the following error


Sanity Check:

Running setup as admin?


yep did that


I got the same error. But clicking once on "Try again" worked.


tried 3 times


If you want you can check with ProcExp or ProcMon the open handles on that file!?

Maybe stopping "scoutbees hive" service and then "try again"!?


yep tried stopping the service

not done ProcExp or ProcMon yet but will try later


Checking internally to see if there are any known issues related to this


Hello,

We are currently in the process of analyzing the issue. The recommended workaround is to perform a machine restart on the system running the custom hive.


thanks i will try that

reboot worked


Thanks for the update!

Continue reading and comment on the thread ‘Error Upgrading to Latest ControlUp Scoutbees Hive Fixed by Machine Restart’.  Not a member? Join Here!


Categories: All Archives, ControlUp Synthetic Monitoring
Topics: SaaS & Web App Availability Testing, Synthetic Monitoring

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