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Increase in M365Copilot.exe Crashes on April 28th

Posted on April 29, 2026

An issue with M365Copilot.exe crashes was brought up, with the number of daily crashes increasing globally on April 28th. The crashes seem to be specific to version 19.2604.52241.0 and if the trend continues, ControlUp may report it to Microsoft.


Read the entire ‘Increase in M365Copilot.exe Crashes on April 28th’ thread below:

Good Morning

Anyone else using copilot in the org that is seeing a crash

M365Copilot.exe

version: 19.2604.52241.0

Started on the 27th and increasing

adding @member


hey @member

our global app crash data is always two days back, so the last day I have data for is April 28th

and yes, I see a huge surge with M365Copilot.exe crashes globally

went from always zero daily crashes to 45K daily crashes on April 28th

all from version 19.2604.52241.0

if this continues to be the case, we will probably report this to Microsoft next week


Awesome

Continue reading and comment on the thread ‘Increase in M365Copilot.exe Crashes on April 28th’.  Not a member? Join Here!


Categories: All Archives
Topics: Microsoft, Reporting

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