The EdgeDX agent is not WPAD aware, but can be configured with a proxy. Customers should set proxy bypass rules for their edge tenant URL to allow laptops to work from the office and home. Title: Configuring an EdgeDX Agent Proxy.
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ControlUp Agent Related Training & Support Archives
ControlUp Agent training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting “Click the Data Point for More Details” on Discovery, nothing happens
The user was having an issue on Discovery where they were unable to get detailed information after clicking "Click the data point for more details". It was confirmed that the machine had the agent installed and the same process worked with Insights. The issue appears to have been resolved.
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Read the entire article here...
ControlUp Agents is Randomly Uninstalled
An issue arose where ControlUp Agents randomly got uninstalled from some servers overnight. It was suggested to check the Real-time console settings and the command line to see if they were in 'Temp Mode', which can cause the issue. The solution proposed was to uninstall and reinstall the agent and configure the settings accordingly. An article can be found at https://support.controlup.com/docs/controlup-agent-temporary-mode-and-how-to-change-it?highlight=IsTemporary#what-is-the-fix-for-this-problem.
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Read the entire article here...
Creating ControlUp Triggers and Scheduled Reboots in ControlUp
The user asked for best practices when creating triggers in ControlUp and shared their own "findme" trigger for testing automated actions. This trigger is based on an active application title and can be used to fire the trigger when needed. They then covered the use of scheduled triggers for reboot schedules, with examples and providing a filter example with regex. Finally, a trigger for Wi-Fi signal strength, with an example of a created toast notification, was mentioned. Trigger Packs from ControlUp were also included in the post. The Trigger Packs link can be found at https://support.controlup.com/docs/trigger-packs.
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Read the entire article here...