Users discussed using ListOfColumns template variables for triggers and the impact of using them. One user shared an example of encapsulating the template with ListOfColumns to use multiple metrics in a trigger. Another mentioned that ListOfColumns can be replaced multiple times and added a warning about this. Another expressed excitement about the potential uses of this feature. The discussion also touched on the possibility of seeing the top 50 biggest files that were written and a suggestion for running a follow-up script to enrich the data. One user mentioned that the developer responsible was not available at the moment, but that more information would be shared soon and a real-time disk monitor was already available. It was suggested that the user hang on until Monday for a cool invite.
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ControlUp Enrich
Enhancing Intune Integration at ControlUp
Shane mentioned some suggestions for additional CPC Intune Context items, such as provisioning policy, network method, region, scope, policies applied, user settings, and license type. This functionality is currently being developed and is expected to be available in H2-25. There may be a call with the community in April to gather more insight on what users want to see. One large enterprise also requested the ability to block login to DEX Console and only use enrich as an access method for strict location restrictions.
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ControlUp’s Expansion Plans – Integrating with Other IT Towers and Services
ControlUp is looking to expand their capabilities to support other IT towers such as SD, RDS, and SCCM. There is a request for Jira integration and a suggestion to open a uservoice for SD. A user shares that they are experimenting with n8n as an intermediary between ControlUp and other systems. The possibility of passing data from n8n to an openai ai agent is mentioned. Another user suggests using a plugin on ServiceNow ticket page for troubleshooting and a ControlUp Enrich integration is discussed. The potential for customization through ControlUp's open API is also mentioned.
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Ask the ControlUp Platform Anything #1 – What impact did COVID-19 have on VDI?
In this inaugural episode of "Ask the ControlUp Platform Anything," I, Jed Ayers, CEO of ControlUp, proudly introduce an exciting new initiative to harness the power of our vast data assets.
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Using Enrich with VDI and DaaS: Edge DX licensing still required?
A user asked if Enrich is still connected to Edge DX licensing. They want to use Enrich 2.0 with their Jira instance to show machine information for their helpdesk, but they are using VDI and DaaS. Another user suggested reaching out to an Account Executive for assistance. The data being used is from physical endpoints.
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Customizing Insights Dashboard with External Data in ControlUp
A user asked if it was possible to customize a field in an Insights Dashboard by requesting information from an external server. A ControlUp employee confirmed that it was technically possible but not supported out of the box and suggested reaching out to a CSM or account rep for further discussion. It was also noted that the underlying platform of IOP is Splunk and it may be possible to achieve this using its functionality. However, the user's company and the customer need to clearly define their needs before deciding on a technical solution.
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ControlUp Community Radio Episode #7 – Conversation with Ryan Ververs-Bijkerk & Eltjo van Gulik from Go-EUC.com
In Episode #7 of ControlUp Community Radio, Douglas Brown interviews Ryan Ververs-Bijkerk and Eltjo van Gulik from Go-EUC.com. This podcast delivers an in-depth view of end-user computing (EUC), focusing on the contributions and discoveries of GO-EUC, as well as a thorough examination of user experience and remoting protocols like HDX and ICA.
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ControlUp Enrich and Intune: A Powerful Pairing for Remote Management
The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools.
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Integrating the Enrich Browser Addin to ControlUp’s VDI Platform
A user queried about integrating the Enrich browser addin to ControlUp's VDI platform - currently only available on Edge DX. @member had been looking into ways to extend Enrich with data from the Real-Time DX solution, but feedback from users in the field is required before any decisions can be made.
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Viewing and Acknowledging Alerts in ControlUp Solve/Dex
A user asked how to view and acknowledge alerts in Solve/Dex, and if not possible, if it is included in any plan. It is only possible in the real-time console, and not in Solve/Dex. The closest option to this is Enrich for AVD/ServiceNow and Edge, which can be found at https://support.controlup.com/docs/en/url-access-directly-into-controlup-monitored-resources?highlight=URL%20Access%20Directly.
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Read the entire article here...