A discussion was held about using the DEX API to pull VDI data from multiple organizations to display in Grafana. An API reference was shared and the need for an API key for each org was clarified. The user is working on a project to monitor the end user impact of changes and improvements to infrastructure. The MSP dashboard is still in development and the user is new to using APIs. The discussion took place in the #controlup channel.
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ControlUp Insights Related Training & Support Archives
ControlUp Insights training and support-related archives from inside the ControlUp Community on Slack.
Updates for Data Collector Communication in ControlUp 9.1
A user asked about changes regarding data collector communication in the latest version of ControlUp, specifically in regards to MSP mode for the RT console. They mentioned the need for outbound communication and the limitation in sending hypervisor metrics to shared monitors. It was confirmed that this change will be implemented in the upcoming 9.1 version. No specific timeline was mentioned.
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Read the entire article here...
ControlUp Community Radio – Episode #15 – A Conversation with Antony Awaida & Andy Tynes of Apporto
Join us for Episode #15 of ControlUp Community Radio, where host Douglas Brown sits down with Antony Awaida, Founder and CEO of Apporto, and Andy Tynes, Head of Sales and Alliances. In this episode, Antony and Andy share the story of Apporto’s growth, its leadership in the education sector, and plans to expand into other industries. They discuss Apporto’s unique cloud-based approach to EUC, innovative technology, and how they’re reshaping the VDI market.…
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Read the entire article here...
Reducing Network Traffic between vCenter and ControlUp
A user asked about the high amount of network traffic between their vCenter and ControlUp. This could be due to the SOAP-based data collection, which would appear as HTTP traffic. It was suggested to run diagnostics on the data collector to confirm, and to consider creating a ControlUp site closer to the vCenter to reduce data traffic. Contacting a CSM or via DM was also recommended for further assistance. Event
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Read the entire article here...
Enhancing Digital Employee Experience with ControlUp and Amazon WorkSpaces Personal
Amazon WorkSpaces Personal is an excellent solution for giving employees access to their personalized desktop from anywhere, but the real magic happens when you combine it with ControlUp.
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Read the entire article here...
ControlUp Community Radio Episode #14 – A Conversation with Benny Tritsch, EUCScore.com
Join us for Episode #14 of ControlUp Community Radio, where host Douglas Brown sits down with the renowned Dr. Bernhard Tritsch, also known as "Benny."
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Read the entire article here...
Configuring Retention Policy for ControlUp Monitoring Data
A user asked about configuring a retention policy for monitoring data in real-time dx and edge dx. The only article found was for managing retention in Cu Insights, which is out of date. However, it was noted that this is managed from the backend with a default of 365 days for real-time and 30 days minimum for edge dx.
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Read the entire article here...
ControlUp Community Episode #13 – Conversation with Trey Baumgardner, ControlUp
Join us for Episode #13 of ControlUp Community Radio, where host Douglas Brown talks with Trey Baumgardner, Enterprise Relationship Manager at ControlUp.
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Read the entire article here...
ControlUp Community Meetup #8 – Discover What’s New and Upcoming featuring Field CTO Simon Townsend
Watch the 8th ControlUp Community Meetup featuring ControlUp Field CTO Simon Townsend.
In this meetup, you will learn:
What’s new with ControlUp?
Discover the latest updates and features in ControlUp that can enhance your IT operations and improve efficiency.
6-month strategy for ControlUp
Get an exclusive look into our strategic roadmap for the next six months and learn how these plans will benefit you and your organization.…
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Read the entire article here...
Episode #12 – Conversation with Niels Kok, Microsoft MVP
Join us for Episode #12 of ControlUp Community Radio, where host Douglas Brown sits down with Niels Kok, a Microsoft MVP engineer with over 12 years of experience in Microsoft Cloud solutions. In this episode, Niels shares his insights into the evolving IT landscape and how automation fits.
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Read the entire article here...






