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ControlUp Script Library Related Training & Support Archives

ControlUp Script Library training and support-related archives from inside the ControlUp Community on Slack.


Running Scripts at System Startup in ControlUp: A Guide

Posted on February 10, 2025

A user asked for assistance in running a script action at system startup for virtual devices, specifically with needing a service restart 3-5 minutes after startup. A suggested solution was to create an advanced trigger for machines with triggerable uptime of 10 minutes or less. The user was grateful for the help offered and was encouraged to reach out again if needed.

Read the entire article here...


Troubleshooting Reports for Installed Printers in ControlUp

Posted on August 12, 2024

Discussions regarding reports for installed printers took place in the ControlUp Slack channel. A script from the Edge DX script library was suggested as a solution, along with a section with SIP_EVENT tags and information in the script guide. It was mentioned that the script may need to be configured and checked for the overwrite checkbox in order to display properly. Various suggestions for displaying the information in the UI were also given.

Read the entire article here...


How to Group Devices in ControlUp for Running Scripts on Multiple Devices

Posted on June 7, 2024

A user inquired about grouping devices for running a script on 3000 impacted devices and EdgeDX's capabilities for creating a group or importing a device list file. A colleague confirmed that groups and tags can be created and shared a link to documentation on organizing devices. Another colleague suggested using scripts or the API for setting tags or device groups and shared a link to a useful script library. The user expressed gratitude for the information.

Read the entire article here...


Adding CLEANMGR to an Existing ControlUp Cleaning Script

Posted on March 7, 2024

ControlUp users discussed adding the CLEANMGR method to an existing script for cleaning up the Windows Update Cleanup from Disk Cleanup. A script from the CU Script Library may be able to help, with the necessary options to include the desired folders. The Clean Windows System Drive script may also be an option. Get more information about scripts at https://support.controlup.com/docs/add-scripts-from-the-script-library.

Read the entire article here...


Troubleshooting Missing Edge DX Script Actions in ControlUp

Posted on February 16, 2024

A discussion was held on missing Edge DX script actions in the script library of one org. It was suggested that the missing scripts could be added as "custom" in the Settings/Scripts section. The corresponding option can be found under Organizations > Manage Organizations > Select Organization > Settings > Scripts. One user also mentioned that these scripts are not out of the box items and will need to be added manually. ControlUp URL: https://app.controlup.com/ui/#/org/organization/manage/configuration/settings/scripts

Read the entire article here...


Generating Daily Unregistered Citrix VM Report from ControlUp

Posted on January 9, 2024

A user asked if it's possible to generate a daily report of unregistered Citrix VMs from ControlUp. Another user responded that it can easily be exported using the PowerShell module and further detail was provided. Automation is also possible through a scheduled trigger or SBA. A script in the library was mentioned but the first user was recommended to use the new script. Steps for running the script and setting up automation were detailed.

Read the entire article here...


Script for CVAD Disconnect Reason Column in ControlUp

Posted on September 13, 2023

A user was looking for a script to get the CVAD disconnect reason column, but couldn't find anything in the script library. Bill suggested that it could be related to session failures - the user then clarified that they were trying to get data from the Citrix API (OData) for the CVAD disconnect reason column and it was not showing any data apart from 'unknown'.

Read the entire article here...


Troubleshooting ControlUp Script Show Horizon View Usage

Posted on June 23, 2023

A user asked about the ControlUp script https://www.controlup.com/script-library-posts/show-horizon-view-usage/. An error occurred due to a missing module ("VMware.VimAutomation.HorizonView") which can be resolved by installing it with a 'Install-Module' command using the '-Scope AllUsers' parameter. The need for the scope was explained, and additional tips were provided regarding Automated Actions and where the script should run. An update to the script will be available in the July release.

Read the entire article here...


Suggestion for Script to Create Log Bundles with ControlUp Infrastructure Servers

Posted on June 1, 2023

A user suggested creating a script to generate log bundles with logs from ControlUp infrastructure servers such as SBA, COP, IOP, etc. An example of such a script was AppSense-Support.vbs and this was used to successfully retrieve the logs. The ControlUp Script Library includes a script (https://www.controlup.com/script-library-posts/deploy-log4net-for-controlup-processes/) for generating log bundles for Cloud components, although it is more complicated to do so for on-prem components due to the large size of the logs.

Read the entire article here...


How to fix this false positive in ControlUp?

Posted on May 3, 2023

User asked for help with false positive - 400s for Windows Shell, caused by loopback processing mode and RSoP logging not being configured. They used the script from ControlUp's github repository which worked with parameters provided, however executing it from the console gave a false output. @Member determined it was a bug, which the user eventually figured out. Title: Fixing False Positive for Windows Shell - ControlUp Script Library

Read the entire article here...


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