A user asked about mass updating ControlUp agents, which can be difficult to do in the Console with too many connections. Suggested options included using SCCM and/or GPO deployment for non-persistent agents, and MSI installer for persistent machines. There are scripts available to clean any old agents and deploy the new agent, and registry flags can be added on the endpoint to facilitate an override when updating/uninstalling from Console. ControlUp is planning to add an "Agent Manager" in 9.0.
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Microsoft SCCM Related Training & Support Archives
Microsoft SCCM training and support-related archives from inside the ControlUp Community on Slack.
Upgrading Devices to Windows 10 Version 22H2
A user asked about upgrading devices running Windows 10 version 1909 to 22H2 with a script, and it was suggested that they use a patching manager like WSUS or SCCM. ChatGPT also provided a link to a resource for more information at https://chat.openai.com/share/c88a87a6-dccd-4008-9d32-8f6ea84b3019.
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Read the entire article here...
Implementing ControlUp Edge DX Agent with SCCM and Intune
A user discussed the implementation of ControlUp's Edge DX agent with SCCM and Intune. The command line switches needed for the MSI can be found on the download page. It was suggested to study how to deploy to 1000 devices. ControlUp has a video that walks through how to deploy the agent using these methods, available at https://vimeo.com/786923949.
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Read the entire article here...
ControlUp Agent and Remote DX Installation on an On-Premise Environment
A user asked about installing the ControlUp agent and Remote DX across an on-premise environment, with IGEL and Windows PCs as clients. In order to control both from the console, version 8.8 and HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUp\Console\EnableAgentManagement set to 1 are required. The Remote DX should be installed via SCCM, as per Microsoft's policy. Full details can be found on the ControlUp Support Upgrade Guide, linked here: https://support.controlup.com/v1/docs/upgrade-guide-for-hybrid-cloud-8-x-to-8-8#upgrade-controlup-agents.
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Read the entire article here...
Trouble Targeting AD User Groups for the ControlUp Sentiment Survey Setup: Need Advice
Good day,
I am trying to setup a user sentiment survey for our customer. I encounter an issue while targeting a specific AD user group, I cant seem to t...
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Read the entire article here...
What’s the upgrade procedure for ControlUp Remote DX?
A user asked about RemoteDX upgrade procedure - it is recommended to update the plugin with SCCM if there is a newer version. The endpoints are mainly Windows 10, but for Igel devices, RemoteDX can be used. Title: RemoteDX Upgrade Procedure?
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Read the entire article here...