Join us for Episode #12 of ControlUp Community Radio, where host Douglas Brown sits down with Niels Kok, a Microsoft MVP engineer with over 12 years of experience in Microsoft Cloud solutions. In this episode, Niels shares his insights into the evolving IT landscape and how automation fits.
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Microsoft Windows Related Training & Support Archives
Microsoft Windows training and support-related archives from inside the ControlUp Community on Slack.
Episode #11 – Conversation with Chris Marks, Principal Outbound Product Manager at Parallels
Join us in Episode #11 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Chris Marks, Principal Outbound Product Manager at Parallels. Chris and Douglas dive into the exciting and evolving world of EUC, exploring what it means for the industry and for Parallels. They discuss Chris’ unique role at Parallels, the company’s innovative solutions for hybrid work and cloud environments, and how Parallels is tackling the challenges of modern application delivery.…
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Read the entire article here...
Troubleshooting Missing Metrics in ControlUp – FSlogix Upgrades
After upgrading to the most recent version of FSlogix (hotfix 4), a user noticed that some metrics were missing from the VDI console. QA was asked to verify the issue, and after providing more details, it was found that the metrics were related to a trigger from Event ID 25 in the VHDMP log. The user was advised to open a support ticket for further assistance.
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Read the entire article here...
Troubleshooting ControlUp Console Issues
A user was having trouble deselecting the Security Policy "Folder View" on an organization-wide level in the ControlUp Console. It was suggested to remove the "View Folder" permission for the "Org Members" default role on any sub-folder, which resolved the issue. However, there was another issue with the view of a Hypervisor in DEX - VDI&DAAS. After setting additional policies, the problem was solved. Other issues were also addressed, such as missing agents and processes in the view. It was suggested to open a Support ticket for further troubleshooting, potentially with a screen sharing session.
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Read the entire article here...
Episode #10 – Conversation with Yoni Avital, ControlUp Co-founder & COO
Join us in Episode #10 of ControlUp Community Radio, where your host, Douglas Brown, welcomes Yoni Avital, the Co-founder and COO of ControlUp. Yoni and Douglas discuss the exciting changes at ControlUp, the evolving DEX market, and innovations on the horizon.
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Read the entire article here...
Episode #9 – Conversation with Simon Townsend, ControlUp Field CTO – Part 2
Join us in Episode #9 of ControlUp Community Radio as Douglas Brown chats with Simon Townsend, ControlUp’s Field CTO. Simon shares his journey over the past six months and insights into the evolving EUC market. Don’t miss this must-listen episode for tech industry insights!
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Read the entire article here...
Analyzing Windows Shell and Active Setup to Improve Performance
A question was raised about improving performance by zooming in on Windows Shell and Active Setup after analyzing logon duration. A blog post shared by a member titled "ControlUp: Analyze Logon Duration after hours" may provide further insights. The URL for the blog post is https://www.controlup.com/resources/blog/controlup-analyze-logon-duration-after-hours-an-extended-webinar-qa/
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Read the entire article here...
Troubleshooting Deployment of ControlUp Mac Agent through Jamf
ControlUp users discuss deploying the ControlUp Mac agent through Jamf and possible errors with tenant and code. Troubleshooting advice is given, including recommended locations for script and potential issues with SSL inspection on network. One user also mentions having a script for installing the Mac agent through Intune.
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Read the entire article here...
Troubleshooting vGPU Metrics with ControlUp
A discussion took place about vGPU metrics and how they differ depending on whether Windows or Nvidia API is used for data collection. One member asked for tips on making data collection via Nvidia API work and another member suggested checking for the installation of NVIDIA WMI and restarting the ControlUp agent after switching. ControlUp documentation on vGPU can be found at https://support.controlup.com/v1/docs/gpu-monitoring-with-controlup#collecting-data-from-nvidia-api-optional.
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Read the entire article here...
ControlUp Latest GA Version for MacOS: Missing Features and Solutions
A user installed the latest GA version of ControlUp for MacOS and did the initial config for screensharing and admin control. However, they were unable to see any Installed Applications, Missing Patches, or Power Events using DEX on a Windows PC. Another user confirmed that these features should be available, and checked with a Mac developer to clarify. It turns out that Missing Patches and Installed Applications reports are not available for MacOS, and a UserVoice feature request can be helpful. The Installed Apps report supports MacOS with the latest 2.14 agent version, while only Power Events is missing. A Mac developer will be consulted for more information and the documentation will be updated.
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Read the entire article here...