The user was having difficulty inviting a new user on their dex tenant. It was suggested that the user should have access to the ControlUp configuration console. However, it was clarified that this is only needed for the VDI and Daas part. The user was advised to open a support ticket to resolve the issue.
Read the entire article here...
Muti-Tennant
Error “Configuration Import failed” in ControlUp
When creating a new tenant, users received the error "Configuration Import failed". This was backed up by the event viewer and was later found to be an issue with the central configuration database. The issue has now been resolved. For more information visit: https://controlupcommunity.slack.com/archives/C04L8ACC4Q4/p1693233582114699
Read the entire article here...
Read the entire article here...
Error “You are not authorized to log into ControlUp Contact your ControlUp admin” in Muti-Tennant ControlUp deployment
A user was receiving an error when trying to launch ControlUp Multi-Tenant for the management tenant in the tenant domain. It was suggested that whoever set up that tenant organization did not give the user's account the necessary access to open the console. The user then revealed they used the console with a different organization before and got it working.
Read the entire article here...
Read the entire article here...
Does ControlUp Remote DX Work on ThinOS Devices?
While ControlUp does not have an agent that works with ThinOS devices, Dell released one in December, and third-party posts suggest it works. It is RemoteDX, not EdgeDX, which only adds metrics to the real-time console.
Read the entire article here...
Read the entire article here...