In a Slack discussion about event log triggers and incidents, a user asked if a new trigger could be created for a specific event log source and if it would still be logged as an incident if no follow-up action was attached. Another user suggested using the "Events" tab at the bottom for live events, while another recommended using Powershell to retrieve events captured through incidents. The "Top Windows Events" report in DEX was also suggested as a potential resource.
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PowerShell Related Training & Support Archives
PowerShell training and support-related archives from inside the ControlUp Community on Slack.
Adding Servers to ControlUp from a CSV File
A question was posed about adding servers to ControlUp from a CSV file. It was suggested to use Powershell, and a link to a support article on Active Directory Organizational Unit sync was provided.
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Read the entire article here...
Troubleshooting Monitor Service Installation on RTC Server
A user encountered an issue when attempting to install Monitor Service on their RTC server. Upon clicking "Remove", a "Redeploy" option appeared instead. The solution was to remove the service and re-add it using the powershell command located at https://support.controlup.com/v1/docs/90-powershell-cmdlets#import-cmdlets.
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ControlUp Academy’s Open Office Hours – What’s New and What’s Next?
ControlUp Academy creates new Open Office Hours sessions based on hot topics seen within the community. Topics discussed in the past include trigger and security policy best practices, as well as migration to DEX. Suggestions for future sessions were also asked for, including a deep dive on "Analyze Logon Duration", useful script actions, presets, custom dashboards, and more. Academy link: must be entered manually.
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Setting up an RDS Server Trigger and Script with ControlUp Academy
A discussion on setting up a trigger for an email notification for an RDS server with a powershell script was held. It was suggested to check the Windows event log and run a script when the trigger is fired. The email should only be sent once and not for all 3 servers in the folder. ControlUp Academy offers training for scripting.
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Maximizing Use of ControlUp Academy and Running Scripts on All Machines
The discussion inquired about the functionality of ControlUp Academy, a training platform that offers free self-training and instructor-led content. Certifications from ControlUp are also available. Suggestions were given on how to filter out machines without the agent in order to properly run a PowerShell script on all machines. Additionally, it was recommended to disconnect from all extensions and connect to a specific folder in order to avoid complications with unmanaged machines. Local machine accounts are used when running a script, but the agent must be connected to the tree for it to function properly.
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Troubleshooting Script Issues with “Power On Generic VM” in ControlUp
A user reported encountering an issue with the "Power On Generic VM" script while using ControlUp at a customer's site. Others responded with potential solutions and one user shared their process for releasing scripts on the ControlUp Community Slack channel. The original poster planned to run the script in a trigger on powered off VMs and asked if this would affect permissions. The conversation also delved into the necessary user permissions for scripts that use invoke-cuquery or similar functions and the importance of running as a domain user. A linked to a previous post about releasing scripts on the ControlUp Community Slack channel was also shared.
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Setting up a Process Trigger in ControlUp
A user asked if there was a way to set up a trigger in ControlUp that alerts them of multiple occurrences of a process in one session, which could indicate issues with user logoff. It was suggested to use a script or the PowerShell API to monitor this.
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Troubleshooting Triggers in ControlUp
Multiple users discussed issues with triggers, specifically the event log trigger causing an error message and items getting stuck in the monitor queue. Suggestions were made to check the machine column in the incidents pane, clear the queue or restart the monitor service. It was also mentioned to check and possibly increase the MaxAutoExecQueueSizeTotal and MaxAutoExecQueueSizeTarget settings. A ControlUp team member offered to look into the issue further.
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Read the entire article here...
How to Change the Built-In Synchronization Feature in ControlUp
A user asked for steps to change the built-in synchronization feature in ControlUp. Another user provided a PowerShell script to change the sync time to every 5 minutes. The script can be run on a monitor and requires the user to input the name of the extension to be changed. Running 'Get-EUCSyncConfig' will provide the extension name. The final code should include 'Set-EUCSyncConfig'.
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Read the entire article here...