A user was trying to use the "Notify Users Poor wifi" script from the ControlUp library, but it was not working. A suggestion was made to check if 'Run in .NET (Preview)' is selected. @member, who had something to do with the script, provided a screenshot which showed the 'Execute script with .NET engine' checkbox.
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PowerShell Related Training & Support Archives
PowerShell training and support-related archives from inside the ControlUp Community on Slack.
How to Enable/Disable Maintenance Mode Script in ControlUp?
A user asked if anything special is needed to use the enable/disable maintenance mode script - it's only for on-prem Citrix and requires giving the service account the necessary rights. Citrix Cloud requires the Secure Access Account to have full admin rights. The script works great in RT Console and a user was having difficulty loading sanpin in Solve. The team will take a look tomorrow.
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Read the entire article here...
Troubleshooting Issues Using Trigger with ALD Script in ControlUp
A user was having issues with Trigger and ALD script. It was suggested to check the security event log size, if the regional settings match, as well as other troubleshooting steps. The user thanked the team for their quick response. There was some brief off-topic banter about billing and working hours.
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Read the entire article here...
Help with hung User Sessions in EUC Platforms on ControlUp Real-Time DX
This EUC discussion explored solutions to an issue where user's sessions are hung and don't want to reconnect. ControlUp's Invoke-cuquery can be used to figure out where a user has sessions, and a registry key value can be used to log them off - though this process must be done remotely. Alternately, there may be solutions available through the EUC platform. When sessions don't disconnect, this is usually due to antivirus, onedrive, or any systray tool - the best solution is to add these to the LogoffCheckSysModules registry value.
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Read the entire article here...
How to create your own custom historical reports from ControlUp Solve?
The discussion between users and @member covers the upcoming addition to Solve of Automated Reports which can be scheduled daily/weekly/monthly according to user selectors and time frames. Reports could include for example data from Machine Trends combined with Session Activity. The feature is planned for upcoming Solve beta testing.
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Read the entire article here...
ControlUp Edge DX system requirements and AV exception documentation
Someone was looking for system requirement and AV exception documents for Edge DX. The documentation available on Support Controlup showed AV exclusions for Controlup, which included one item needed for Edge DX. Powershell was found to be blocked by CarbonBlack, and it was suggested that Powershell should be allowed as Edge DX runs PS to gather metrics. It was also suggested that the Edge Docs be updated to reflect this, and that sipagent.exe should be whitelisted to allow Powershell to run.
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Read the entire article here...
How to use ControlUp Edge DX to create a report of installed BIOS versions of your devices?
A user asked about creating a report to display machine name, model, and BIOS versions, and was advised to use Edge scripting and SIP DATA tags to convert WMI objects to JSON. To make sure the data is current, they were also advised to overwrite the data each time, and to use their own index. Certifications were also recommended. The article at https://support.controlup.com/docs/edge-dx-scripting-guide#example-for-powershell was provided for reference. The user ultimately managed to create the desired report.
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Read the entire article here...
PowerShell Script to Show Published Apps by Delivery Group?
A user asked for an existing PowerShell script to show published apps by delivery group. A suggested script of Get-BrokerDesktopGroup, Get-BrokerApplication, and Select Name was provided and the user received the necessary help.
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Read the entire article here...
Troubleshooting Scheduled Task with PS1 on Intune Laptop
A user encountered an issue pushing a PS1 to a remote Intune laptop to create a scheduled task. Suggestions to include code to set the output encoding to ensure non-ASCII characters are captured, and to set the principal for the task to run as system were offered. The user ultimately found success in adding code to set the principal for the task.
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Read the entire article here...
Error “there was an error accessing the service” on an EUC environment
A user encountered an error accessing the service in their EUC environment, even when the broker was available and accessible on port 80 and shared credentials were working. They tried port 443 but the same error occurred. It was suggested that they use the Data Collector's installed Citrix PoSh SDK to see why it was failing, but were unable to do so due to no trust between domains. The user suggested it had been working until some days ago. It was suggested to look at the other side as all parts on the ControlUp side were working.
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Read the entire article here...