A user asked about testing file share availability which can be done wtih a Shell Scout - this can be done using a PowerShell script that checks the share and exits with a code != 0 if it fails. To handle permission access issues, a PowerShell script can be amended by adding a credential to the test-path command. More information can be found at: https://support.controlup.com/docs/shell-execution and https://devblogs.microsoft.com/scripting/powertip-test-the-presence-of-a-remote-share-by-using-powershell/.
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PowerShell Related Training & Support Archives
PowerShell training and support-related archives from inside the ControlUp Community on Slack.
Script for Monitoring Published App and Desktop Session Statistics with ControlUp
A user shared a script for a furniture company that was designed to show the number of sessions for published apps and desktops, and the percentage of the total for each of them. The script must be run on the ControlUp Monitor version 8.6.5 or newer and it was modified to allow for large amounts of sessions. The results use Export-CUQuery instead of Invoke-CUQuery. The discussion also included tips regarding color scheme and location.
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Read the entire article here...
Passing PID of High Process to Scripted Action in ControlUp
A user asked if it is possible to pass the PID of a process that has become high to a scripted action. It can be done by assigning the script to the process and adding the PID as an argument. The argument will contain the process' values at the time the script is run or the trigger is fired. More information is available at https://support.controlup.com/v1/docs/script-based-actions-sba#adding-arguments-to-your-script.
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Do you need ControlUp Real Time Agent installed to view the Citrix License Usage report?
This discussion revolves around the Citrix License Usage report, and whether the Real Time agent needs to be installed on the Citrix license server. It was confirmed that it is necessary for on-prem customers, although hard to do for cloud customers. Additionally, triggering the license with the PowerShell module is possible since version 8.6.5, and requires a two step trigger and running the script in the message.
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Help troubleshooting why we can not update agents via the ControlUp Console?
A user asked why agents cannot be updated via the ControlUp console. It is likely due to lack of admin rights, but AppVolumes can interfere with unzipping files. A possible workaround could be using the monitor command, updating the .NET version to 4.8, or using an Appvolume with the ControlUp agent. The Appvolume method has so far worked successfully. Title: Troubleshooting ControlUp Agent Updates with AppVolumes
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Does rebooting ControlUp servers have a negative affect on load balancing
Various members discussed the need to reboot servers on a weekly basis, and the issues it could create with load balancing. It was suggested that ControlUp users stop and start the monitors directly from the console, which can properly rebalance the environment. It was also suggested that a PowerShell command be created to restart the monitor services at once.
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Using Multi-Factor Authentication (MFA) with ControlUp and Scoutbees
A user asked about using Multi-Factor Authentication(MFA) for Scoutbees with ControlUp, discussing external and internal scouts, static tokens, and options such as TOTP. Phone call verification and SMS-based MFA are both supported, as well as TOTP and static codes. Documentation was described as "clear as mud".
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Investigating Discrepancies in ControlUp Columns
The user discussed the difference between two columns in ControlUp's KB - TimeSpan is based on a specific timezone and Uptime is calculated from the LastBootTime. Uptime in minutes is the difference between the same Uptime converted to DateTime and the local machine's DateTime.Now, which can be queried in PowerShell through Get-WmiObject or System.DateTime.Now. Further information can be found in the ControlUp support documentation at https://support.controlup.com/docs/monitor-cluster-powershell-fields-by-table?highlight=Uptime%20in%20minutes.
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Solving DNS Issues for Horizon View/VMware Horizon and Controlup Agents
This discussion focuses on a DNS issue experienced with Controlup agents communicating with the console and monitor. Possible solutions include using a logoff script to release the IP address, solving the DHCP scavenging issue, flushing the DNS, and setting permissions to only allow the DHCP server to update DNS records. VMware Horizon (previously Horizon View) was also mentioned.
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Read the entire article here...
MSP Portal and API Access to ControlUp Real-Time and Historical Data
Discussion about the MSP portal and API access to realtime and historical data from ControlUp. The monitors API provides real-time data, and MSP enhancements will be rolled out in phases such as removing the domain connectivity and cross-site communication requirements. The Solve API for historical data is not available yet, but the monitor cmdlets can be used to dump data into graphing tools for monitoring and building up historical dashboards. Title: Accessing Realtime and Historical Data from ControlUp
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Read the entire article here...