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Triggers Related Training & Support Archives

Triggers training and support-related archives from inside the ControlUp Community on Slack.


Download ControlUp ‘Trigger Packs’

Posted on May 3, 2023

One of the most powerful features of ControlUp is 'Triggers.' They allow you to record incidents and automatically perform follow-up actions when a predefined event occurs in your environment or at a scheduled time. Imagine the possibilities. They are truly endless.

Read the entire article here...


ControlUP Monitoring: Combining CVAD Logon Times with FSLogix Integration without UPM? Supported Configuration?

Posted on May 3, 2023

A user asked about running FSLogix and UPM together without issues. It was suggested to not use Director for logon times as ControlUp is more accurate and to focus on the Windows logon time. It was also recommended to use the logon duration analysis script provided by ControlUp and establish a baseline. Additionally, FSLogix integration interrogates a remote file share every 5 minutes and does not provide free space info, other than that it can be requested via Solve UserVoice. Links provided: https://www.controlup.com/resources/blog/entry/analyzing-logon-duration-just-got-better/, https://www.controlup.com/script-library-posts/enable-requirements-for-logon-duration-analysis/.

Read the entire article here...


Script to List Installed Versions of the VDA and Functional Level of MC & DG?

Posted on April 26, 2023

A user asked if there's a script to list installed versions of the VDA as well as the functional level of the Master Catalog and Desktop Group. Suggestions were provided along with a script for functional level. It was recommended to put the functional level requirement as a roadmap item for the product.

Read the entire article here...


How Can I Generate a Report for IOPS and/or Read/Write Latency for VMware Datastores?

Posted on April 20, 2023

A user asked how to get a report for iops and/or read/write latency for a VMware datastore. It was suggested to use the Host Trends report in ControlUp Insights/Solve or export schedules. A trigger with thresholds can also be used along with the exports or export-cuquery to indicate when the datastore is slow and report back. Host Stress showed latency of almost 1.3 sec. for read and writes.

Read the entire article here...


Why is My Advanced Trigger in ControlUp Not Functioning Correctly for Long-Running Processes?

Posted on April 20, 2023

A user was having trouble with a trigger set up to identify a process that has been running too long, resulting in either false positives or no action taken. Suggestions were made to set up a scheduled trigger with invoke-cuquery and possibly use invoke-cuaction with Remote PowerShell for the killing of the process. A suggestion was also made to open a support ticket. Another user also highlighted the filter on Start Time in the GUI as not being useful for the things they needed it for.

Read the entire article here...


How to Set an Alert for Specific Account Login on a Certain Machine?

Posted on April 18, 2023

A user was looking for an alert to fire when a specific account logs in to a specific machine. The suggestion was to use a User Logged In trigger with a quick filter, and they figured out in the end that the issue was with the domain\username not just username.

Read the entire article here...


How Can I Create an Alert in Solve ControlUp for Users When OneDrive.exe Isn’t Running?

Posted on April 17, 2023

I am using Solve ControlUp website and wanted to reach out too see if you guys could guide me in the right direction on creating an Alert for my users. ...

Read the entire article here...


Alternative Way to Check User Processes with ControlUp Triggers

Posted on March 30, 2023

A user suggested having a floating window with the processes of a user when the "Navigation to sessions/overview" is clicked, as a way to check for CPU, RAM, disk or network spikes when their "User Input Delay" exceeds a certain threshold. Another user suggested using the „dump views to disk” follow-up action in triggers as an alternative. This follow-up action can be used to select the views needed and create CSVs or XLS files for further investigation. Information about this can be found at https://support.controlup.com/docs/setting-up-triggers.

Read the entire article here...


Troubleshooting ControlUp Trigger Not Working

Posted on March 29, 2023

A user was having trouble with their trigger not working, and questions were raised about setting values and checking boxes. It was suggested to remove "from this state" as it was optional, and to try setting a filter of from: greater than 30 to: less than or equal to 30. It was also noted that in the upcoming release of 9.0, this feature of seeing free space for mapped drives and being able to alert on them would be available. Finally, it was suggested to remove "from this state" and check if the monitor had to be restarted.

Read the entire article here...


Can I remove\organize\curate the list of ControlUp Script Actions in the right-click context menu?

Posted on March 23, 2023

The user asked about curating the right-click action list in ControlUp - by using a prefix with the company and script name, the scripts can be filtered and found more easily in the Console. Renaming a community script with a prefix may orphan it from future updates. Virtual Expert rules can also be used to organize the columns. The user also mentioned using Site Monitor on a trigger to dump a CSV onto a share.

Read the entire article here...


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