• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
ControlUp Community

ControlUp Community

Connect, Learn, and Grow

  • Blog
  • Podcast
  • Meetups
  • Archives
  • Categories
    • ControlUp One Platform
    • ControlUp for Apps
    • ControlUp for Compliance
    • ControlUp for Desktops
    • ControlUp Scripts & Triggers
    • ControlUp Synthetic Monitoring
    • ControlUp for VDI
  • Topics
  • Events
    • Logos & Wallpaper
    • ControlUp.com
  • Join

Triggers Related Training & Support Archives

Triggers training and support-related archives from inside the ControlUp Community on Slack.


Help with hung User Sessions in EUC Platforms on ControlUp Real-Time DX

Posted on February 1, 2023

This EUC discussion explored solutions to an issue where user's sessions are hung and don't want to reconnect. ControlUp's Invoke-cuquery can be used to figure out where a user has sessions, and a registry key value can be used to log them off - though this process must be done remotely. Alternately, there may be solutions available through the EUC platform. When sessions don't disconnect, this is usually due to antivirus, onedrive, or any systray tool - the best solution is to add these to the LogoffCheckSysModules registry value.

Read the entire article here...


How can we increase daily incident quota in ControlUp?

Posted on February 1, 2023

How can we increase daily incident quota?

Read the entire article here...


Using ControlUp Edge DX to capture memory dumps after BSOD

Posted on January 31, 2023

Using Edge DX to capture memory dumps after BSOD. One of our super smart engineers was talking to a customer who had a manual process for capturing memo...

Read the entire article here...


How to monitor a running service using ControlUp?

Posted on January 31, 2023

ControlUp 8.8 will feature a service monitoring capability, as well as increased visibility and monitor health. Currently, services can be monitored using the real-time console, or by running a scheduled script. Previous versions have had issues with alerting, however in 8.7.0.655 stability has been greatly improved and weekly reboots have aided in this.

Read the entire article here...


How to use ControlUp Edge DX to create a report of installed BIOS versions of your devices?

Posted on January 30, 2023

A user asked about creating a report to display machine name, model, and BIOS versions, and was advised to use Edge scripting and SIP DATA tags to convert WMI objects to JSON. To make sure the data is current, they were also advised to overwrite the data each time, and to use their own index. Certifications were also recommended. The article at https://support.controlup.com/docs/edge-dx-scripting-guide#example-for-powershell was provided for reference. The user ultimately managed to create the desired report.

Read the entire article here...


Do I Need To Include All Options when creating a Trigger in ControlUp?

Posted on January 30, 2023

A user asked if they need to specify all options in a given trigger to be notified when the percentage of available machines goes below 49%. They do not need to include the session support, enabled, and maintenance mode metrics in the "To this state" field, as the trigger will look at metrics when the percentage falls below 49%. For a similar trigger, collection can help for the last 3 AND statements, and maintenance mode should be avoided as it gives a false level of availability.

Read the entire article here...


Viewing and Adding Event IDs in ControlUp

Posted on January 26, 2023

A user asked how they could view and add Event ID's 1864, 1869, 1311, 1312, 1326, 2042, 2095, 2098, 4602, and 4604: these are errors or warnings and need to be set up with triggers to create alerts. The alerts will appear in the Incidents section and emails will be sent if a follow-up action is set up.

Read the entire article here...


Setting Up Event Alerts with ControlUp

Posted on January 26, 2023

A user asked about setting up event alerts for an issue. The Support article https://support.controlup.com/docs/setting-up-triggers was suggested, and it was noted there is a Windows event trigger type. The user was also told that they can create a trigger by right-clicking the event in the Events tab.

Read the entire article here...


Does ControlUp Support Nutanix Files?

Posted on January 24, 2023

A user asked if ControlUp supports Nutanix Files, and it was mentioned that while Nutanix Files specific metrics cannot be seen, AHV can be added for lots of storage information. EdgeDX from ControlUp is a different product and cannot be installed on an FSVM. It was suggested that adding Nutanix CE CVM nodes & Prism Central VM’s to ControlUp via Retouw.nl could give some insights. Furthermore, CIFS shares or SMB Protocols can be tested for availability using ScoutBees or a scheduled trigger that starts an SBA and alerts if anything fails.

Read the entire article here...


Not Receiving Any Disk Metrics in ControlUp

Posted on January 19, 2023

The user asked why disk metrics were not showing up, checked if the machines had the Agent connected, and discussed setting triggers for the C drive. Another member encountered Prefmon and language pack issues, and put in a ticket. The trigger settings were discussed as well. Title: Troubleshooting Missing Disk Metrics with ControlUp Agent

Read the entire article here...


  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 22
  • Page 23
  • Page 24
  • Page 25
  • Page 26
  • Interim pages omitted …
  • Page 28
  • Go to Next Page »

Primary Sidebar

ControlUp Academy

Enroll in ControlUp Academy for expert-led technical training, equipping you with skills to effectively deploy, manage, and grow your ControlUp investment.

Learn here >

Rotating Images

Hidden Gem from our Community on Slack!

ControlUp Betas - What's Coming Next?
NEW ControlUp Features - Stay Up-to-Date!
ControlUp Scripts - Scripting, Zero to Hero
Latest KB Articles - Be the First to Learn
Did you Know - with Sivan Kroitoru
Practical Perspectives Technical Use Case Training

Video Tutorials Library

Visit our technical how-to videos, offering step-by-step tutorials on advanced features, troubleshooting, and best practices.

Watch here >

ControlUp Blog

Check out the ControlUp blog for expert advice and in-depth analysis.

Read here >

ControlUp Script Library

Visit the ControlUp technical script library, which offers a multitude of pre-built scripts and custom actions for your monitoring and troubleshooting requirements.

See here >

ControlUp Support

Visit the ControlUp support home and to delve deeper into ControlUp solutions.

Browse here >

Download ControlUp RealTime DX

Start with ControlUp for real-time end-user environment insights, swift troubleshooting, and unprecedented performance optimization. Download now.

Download here >

Footer

      

ControlUp Community
Of Techie, By Techie, For Techie!

Terms of Use | Privacy Policy | Security
Dive Deeper, Learn more at ControlUp.com

  • facebook
  • twitter
  • youtube
  • linkedin

© 2023–2025 ControlUp Technologies LTD, All Rights Reserved.

We use cookies to ensure that we give you the best experience on our website. by continuing to use this site you agree to our Cookie policy..