A user asked if anyone had a script to check the device Event Viewer for why a device will blue screen or BSOD. Wouter replied that although complicated, tools for BSOD Analysis may be found through a simple online search. Dennis mentioned that Windows Error Reporting (WER) may be used as a source of data, also providing a screenshot of a proof of concept script as an example. Eugene asked for clarification on whether or not a workflow can be created for alerts on BSODs.
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Triggers Related Training & Support Archives
Triggers training and support-related archives from inside the ControlUp Community on Slack.
How do conditions work when configuring alerts in ControlUp?
An user asked about how conditions work when configuring alerts in ControlUp. Answers revealed that all conditions must be met. Order of the conditions does not affect the alert being generated.
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Read the entire article here...
ControlUp Script Batch Release – June 25, 2023
ControlUp's new script batch features four categories, with the focus of this blog post on scripting using new CUActions APIs. This includes 'List Available CUActions', 'Power On Generic VM', 'Force Power Off Generic VM', and 'Logoff Disconnected Sessions'. The post details how to write and use these scripts, including techniques for loading the appropriate DLL, identifying and invoking the correct CUAction, and querying the monitor table. The 'Logoff Disconnected Sessions' script, for instance, fetches data in chunks and logs off all disconnected sessions for a selected user.
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Read the entire article here...
Is it Normal for the ‘From State’ on Service Triggers to be Greyed Out?
The user asked about the 'from state' on service triggers being greyed out - it is normal for this to be the case for services.
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Read the entire article here...
Creating an Alert for OneDrive.exe in Windows 10 Desktops
A user asked for help creating an alert for OneDrive.exe stopping in Windows 10 Desktops. The user shared and example and as it was configured, OneDrive would have to stop 5 times in 10 minutes for the trigger to fire. The user appreciated the help.
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Read the entire article here...
Troubleshooting ControlUp Script Show Horizon View Usage
A user asked about the ControlUp script https://www.controlup.com/script-library-posts/show-horizon-view-usage/. An error occurred due to a missing module ("VMware.VimAutomation.HorizonView") which can be resolved by installing it with a 'Install-Module' command using the '-Scope AllUsers' parameter. The need for the scope was explained, and additional tips were provided regarding Automated Actions and where the script should run. An update to the script will be available in the July release.
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Read the entire article here...
Is PVS device write cache free disk space” still not available to use as a stress indicator in ControlUp
A user inquired if "PVS device write cache free disk space" was available as a stress indicator - it was not, though the Trigger Pack offered a different trigger. The user was looking for overall machine stress, but the individual value didn't roll up to the total. Min Free Space Drive could be used instead for the time being, as a bug has been raised about the missing stress indicator.
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Read the entire article here...
Automating a Reboot with Two Triggers in ControlUp
A user was looking for a way to reboot a server after an Event Viewer error had triggered maintenance mode and logged out all users. It was suggested to use two triggers - the first would put the server into maintenance mode and set a registry key, and the second would check the registry key and if it was present, reboot the server. The use of a PowerShell script was offered to create the registry key in the first trigger. To ensure that only servers with the 1005 error code were rebooted, the registry key would need to be checked.
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Read the entire article here...
Troubleshooting Trigger that Runs Analyze Logon Script in MSP Mode
A user was having trouble getting their automated trigger to run their analyze logon script, and has identified that it is likely caused by running in MSP mode. Support has suggested clearing the console cache, and further investigation is taking place.
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Read the entire article here...
How to automate “Force Reset VM” in the real-time console for a ControlUp Trigger?
A user asked if there is a way to automate a 'Force Reset VM' using the real-time console for a trigger. The ControlUp 8.8 Powershell module includes the option to use Solve Actions for this need. A sample script will be available at the end of the month.
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Read the entire article here...