A user asked if it is possible to pass the PID of a process that has become high to a scripted action. It can be done by assigning the script to the process and adding the PID as an argument. The argument will contain the process' values at the time the script is run or the trigger is fired. More information is available at https://support.controlup.com/v1/docs/script-based-actions-sba#adding-arguments-to-your-script.
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Triggers Related Training & Support Archives
Triggers training and support-related archives from inside the ControlUp Community on Slack.
Do you need ControlUp Real Time Agent installed to view the Citrix License Usage report?
This discussion revolves around the Citrix License Usage report, and whether the Real Time agent needs to be installed on the Citrix license server. It was confirmed that it is necessary for on-prem customers, although hard to do for cloud customers. Additionally, triggering the license with the PowerShell module is possible since version 8.6.5, and requires a two step trigger and running the script in the message.
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Read the entire article here...
How to Configure ControlUp to Run Scripts at Startup
The user asked about options for running a script at startup on ControlUp version 8.5.1.57, and was told that they need to upgrade to get an Uptime in Seconds greater than 300. A scheduled trigger was suggested, which would be evaluated every 3 seconds and kick off at the 5 minute mark, however the user is looking for real-time triggers and trying to become creative in the meantime.
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Read the entire article here...
Detecting Corrupted Disks in FSLogix Profile Management
A user asked how to detect corrupted disks in FSLogix profile management when the profile share was full. Another user suggested creating a ScriptAction to be run when the user logs in so details can be captured and alerted if thresholds are exceeded. The ScriptAction will enter the thresholds into the arguments. It will be shared once finished. https://controlupcommunity.slack.com/archives/C046GSUMTJ9/p1670282169889989
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Read the entire article here...
How to create a blacklist of applications in ControlUp Edge DX
A user asked if they could create a blacklist of applications in Edge Dx. It is not currently possible to prevent applications from launching in this way, however, scripts and alerts can be used to detect and remove forbidden applications. An alert template for this can be deployed with Edge Dx, as well as AppLocker registry keys.
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Read the entire article here...
Does rebooting ControlUp servers have a negative affect on load balancing
Various members discussed the need to reboot servers on a weekly basis, and the issues it could create with load balancing. It was suggested that ControlUp users stop and start the monitors directly from the console, which can properly rebalance the environment. It was also suggested that a PowerShell command be created to restart the monitor services at once.
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Read the entire article here...
What ControlUp Trigger / Automated Actions To Use For CVAD Environments?
The user asked what automated actions people use for CVAD Environments and shared some of their go-tos. These included checking session state, trimming processes, adjustingpriority, and rescaling based on RAM. Another user shared their top AA use cases and suggested adding additional Automated Script based actions.
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Read the entire article here...
Understanding Trigger Export Across Environments in ControlUp
A user asked about using the Trigger Export feature between different environments and GUID IDs. It was discovered that any organization-specific things need to be re-selected after importing, and the documentation team will document this further. The Trigger can display a yellow warning exclamation point if values are missing, and testing will be done to confirm this. ControlUp Stress Trigger template exports will be compared to validate.
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Read the entire article here...
How to Setting Up an Alert in ControlUp Edge DX
The user was trying to set up an Alert, but could not get desired results. Following advice from others, it was suggested to use "like" instead of "=" for anything Event_, set the event source as "cu agent" and make sure to collect the event. Changing "=" to "contains" did the job. For future reference, it was asked why "contains" should be used for event logs.
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Read the entire article here...
How to setup a ControlUp Trigger to alert if our cloud connectors lose connectivity?
The user was unsure if "0" meant "not connected" or "1" meant "connected" when setting up a trigger for cloud connectors in the ControlUp platform. The user was informed that by exporting the view in the realtime console, the CSV will contain numeric values for the column; connected = 1 and disconnected = 2. They can also check the Stress Level Dialog for other enumeration values. Dennis suggested adding a note regarding the values into the trigger dialog as well. The user agreed to look into this.
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Read the entire article here...