A user reported experiencing high CPU usage for cuagent.exe, asking if anyone else was experiencing the same issue. Another user mentioned that they recently upgraded to version 9.1.5.406, but this issue was not seen previously. It was suggested to raise a support ticket and ensure all anti-virus exclusions are in place, as this could be a potential cause for high CPU load. A link to the list of anti-virus exclusions for ControlUp was also provided.
Read the entire ‘Troubleshooting High CPU Usage for cuagent.exe in Control Up’ thread below:
Anyone else getting high cpu today for cuagent.exe?
as far as I know, we haven’t seen any wide spread reports of issues regarding high CPU load of cuAgent.exe
@member did you do any changes and upgrades?
we recently upgraded to 9.1.5.406 but I cant say for sure thats when this started. Just know we have never noticed it before.
I’d suggest raise support ticket, 406 is new and i have not seen issue with high CPU reported yet. But first thing u will be asked is to confirm all the AV exclusions are in place. As is if not in place is a know cause for high CPU
https://support.controlup.com/docs/av-exclusions-for-controlup?highlight=anti
they might have been up in place for a specific version
ty
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