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Why is the ‘NIC Dropped Receive Packet’ Counter Fluctuating in RDS and How Can I Troubleshoot This Issue?

Posted on June 16, 2023

The user was troubleshooting RDS performance issues and noticed that the NIC Dropped Receive packet counter went up and down on some servers. It was discovered to be from the HyperV host and was found under Performance Counter > Network Interface > Packets Received Discarded. Title: Troubleshooting RDS Performance Issues with HyperV Host Network Packets


Read the entire ” thread below:

Hi Community

We are troubleshooting on some RDS performance issues on a customer, we have discovered that "NIC Dropped Receive packet" counter, goes up and down on some servers. Do anyone know where is that being pulled from and how to troubleshoot it, any specific event id to look for or log somewhere. The physical hosts are blades and sharing alot of the infrastructure. So it should be all blades if it is the infrastructure.


can you possibly share a bigger screenshot? that show on which object this metric is displayed? (e.g. Host or Machine?)

I guess this is a Host level metric? if so, pls mention the HyperVisor platform (e.g. ESXi, XenServer, Hyper-V…)


Hi, it is from HyperV host running on Cisco UCS blade servers, but we are not sure where this being picked up, it has to be something in the host OS, showing this, but where. The documentation didnt help me, at least I couldnt find anything on this.


On the hyperv host. Performance counter > "Network Interface" > "Packets Received Discarded"

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Categories: All Archives, ControlUp Synthetic Monitoring
Topics: Cisco, Logs

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