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How to Change the ControlUp Service Account Password

Posted on November 6, 2023

The team inquired about the consequences of changing the ControlUp service account password – it will affect Windows service accounts, IIS App Pools, monitor settings, and IOP ldap bind. A hint was shared to use the "Uninstall" option in appwiz.cpl and to restart the COP server for best results.


Read the entire ‘How to Change the ControlUp Service Account Password’ thread below:

Team, looking for some guidance on changing the ControlUP service account password. Does changing it through the COP server in add/remove programs also change the password on the IIS App Pools and the windows service accounts (LDS and Incidents)?


It should, yes. Keep in mind though this is just one component and you still have monitors/extensions/etc.


yeah, the other places i’m tracking is the "monitor settings" section and the IOP ldap bind


If you’re using the COP Setup in appwiz.cpl make sure to use the „Uninstall“-trick, had very different issues when trying the „Change“-way…

If you can no longer start the console beside you used the „Uninstall“-way, I recommend to restart COP server after the change and try again… #ExperiencesFromTheField


interesting, thanks for the tip!

Continue reading and comment on the thread ‘How to Change the ControlUp Service Account Password’.  Not a member? Join Here!


Categories: All Archives
Topics: IOP, Microsoft Windows

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