• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
ControlUp Community

ControlUp Community

Connect, Learn, and Grow

  • Blog
  • Podcast
  • Meetups
  • Archives
  • Categories
    • ControlUp One Platform
    • ControlUp for Apps
    • ControlUp for Compliance
    • ControlUp for Desktops
    • ControlUp Scripts & Triggers
    • ControlUp Synthetic Monitoring
    • ControlUp for VDI
  • Topics
  • Events
    • Logos & Wallpaper
    • ControlUp.com
  • Join

The Possibility of an API for CU4C for Workflow Automation and Ticket Creation

Posted on September 15, 2025

A user asked about the possibility of an API for CU4C that could trigger workflows in CU4W when a patch is detected. Another user asked for clarification on the use case for this feature, to which the first user explained that it would help automate ticket creation for new application vulnerabilities. The CU4C PM, @member, would have more details on the API release and it was mentioned that it should be ready by the end of the month, with potential for more endpoints to be added in the future.


Read the entire ‘The Possibility of an API for CU4C for Workflow Automation and Ticket Creation’ thread below:

I’m looking into solving the best way to handle the notification of patching being required for our endpoints and I wanted to find out if there are any plans for CU4C to have an API that can be utilised so that when a patch is discovered it could trigger a workflow in CU4W


@member when u say notification of patching being required. Can you explain this one more. What’s the use case? API’s are coming for CU4C but have not seen the details on initially what you will be able to do. @member the CU4C PM might be able to shed some more details


So the use case is so that the Team can get a Jira helpdesk ticket when a new application vulnerability is discovered. So instead of finding out by going into CU4C, we would be looking for our helpdesk to notify them of this. So my thought was if there is an API or webhook we could use that would help facilitate that then we could automate a ticket creation based on the new application vulnerability being discovered


@member would be the person to answer this. I will also post in our internal slack as well. Thanks for clarification


@member do you know when API for CU4C will be released?


LA should be ready by EoM. Will include devices data and related issues (in a device context). I believe we will be able to move faster for additional endpoints once infrastructure is done.


Thank you, I look forward to seeing these

Continue reading and comment on the thread ‘The Possibility of an API for CU4C for Workflow Automation and Ticket Creation’.  Not a member? Join Here!


Categories: All Archives, ControlUp for Compliance, ControlUp Scripts & Triggers, ControlUp Workflows
Topics: Automation, Automation & Alerting, Scripts, Triggers

Ask Us Anything, Connect, Learn, and Grow with the ControlUp Community!

Login to the ControlUp Community to ask us anything, stay up-to-date on what’s new and coming soon and meet other like-minded techies like you.

Not already a member? Join Today!

Primary Sidebar

ControlUp Academy

Enroll in ControlUp Academy for expert-led technical training, equipping you with skills to effectively deploy, manage, and grow your ControlUp investment.

Learn here >

Rotating Images

Hidden Gem from our Community on Slack!

ControlUp Betas - What's Coming Next?
NEW ControlUp Features - Stay Up-to-Date!
ControlUp Scripts - Scripting, Zero to Hero
Latest KB Articles - Be the First to Learn
Did you Know - with Sivan Kroitoru
Practical Perspectives Technical Use Case Training

Video Tutorials Library

Visit our technical how-to videos, offering step-by-step tutorials on advanced features, troubleshooting, and best practices.

Watch here >

ControlUp Blog

Check out the ControlUp blog for expert advice and in-depth analysis.

Read here >

ControlUp Script Library

Visit the ControlUp technical script library, which offers a multitude of pre-built scripts and custom actions for your monitoring and troubleshooting requirements.

See here >

ControlUp Support

Visit the ControlUp support home and to delve deeper into ControlUp solutions.

Browse here >

Download ControlUp RealTime DX

Start with ControlUp for real-time end-user environment insights, swift troubleshooting, and unprecedented performance optimization. Download now.

Download here >

Footer

      

ControlUp Community
Of Techie, By Techie, For Techie!

Terms of Use | Privacy Policy | Security
Dive Deeper, Learn more at ControlUp.com

  • facebook
  • twitter
  • youtube
  • linkedin

© 2023–2025 ControlUp Technologies LTD, All Rights Reserved.

We use cookies to ensure that we give you the best experience on our website. by continuing to use this site you agree to our Cookie policy..