A user discussed the implementation of ControlUp's Edge DX agent with SCCM and Intune. The command line switches needed for the MSI can be found on the download page. It was suggested to study how to deploy to 1000 devices. ControlUp has a video that walks through how to deploy the agent using these methods, available at https://vimeo.com/786923949.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Access to ControlUp Portal – can access ControlUp Console but not Solve
A user was facing issues while trying to access https://solve.controlup.com/ portal, and was advised to make sure the account has the right permissions in the security policy and to add organization members that right if necessary. The user was then guided to add the org name to the URL, then save the settings, after which the user was able to log in.
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Problems Identifying Data in ControlUp RealTime Console
A user was experiencing discrepancies in the data displayed by the ControlUp RealTime console. It wasn't showing all user sessions and metrics on the top nav bar were not reflecting changes made to filtered views. The discussion resulted in the user being advised that the numbers in the top navigation bar and grid below are refreshed at different intervals and it may be causing discrepancies. Solving the issue should be simple, but the discrepancies make it difficult to identify anything accurately.
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New “Group” Feature in ControlUp Script Creation Page Explored
Users were discussing a new "group" feature in script creation that allows them to assign scripts to a role and limit the access users in that role have to certain scripts. There is also the ability to filter in the devices overview and multi select and run scripts against these. The same term "group" is used elsewhere, causing confusion, and @member was asked for input regarding customizing the group name and being able to target scripts against devices in a group or tag.
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Search for Machines by Third Letter in ControlUp Console
It is possible to search for machine name based on the third letter on ControlUp's Management Console by using a wildcard or a regular expression. This isn't documented behavior but instead an consequence of the UI element used. The example of using ^.{4}82 to match machines with characters 5 and 6 set as 82 is given.
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Is it Normal for the ‘From State’ on Service Triggers to be Greyed Out?
The user asked about the 'from state' on service triggers being greyed out - it is normal for this to be the case for services.
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What’s used to determine the missing patches?
The user asked what was used to determine missing patches - it was clarified that it is Windows Update that is used to identify the missing patches on the machine.
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Creating an Alert for OneDrive.exe in Windows 10 Desktops
A user asked for help creating an alert for OneDrive.exe stopping in Windows 10 Desktops. The user shared and example and as it was configured, OneDrive would have to stop 5 times in 10 minutes for the trigger to fire. The user appreciated the help.
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Can Two ControlUp Deployments be Run on One Machine?
A user asked if two different ControlUp Deployments could be run on one machine. It is not possible, but when upgrading, the console, monitor, and agents can be updated separately. For a migration from an on-prem to a cloud environment, a registry key needs to be deleted. The Auth key and Organization key need to be cleared and set again. Alternatively, it is possible to keep the same org and change the mode to cloud.
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Troubleshooting ControlUp Script Show Horizon View Usage
A user asked about the ControlUp script https://www.controlup.com/script-library-posts/show-horizon-view-usage/. An error occurred due to a missing module ("VMware.VimAutomation.HorizonView") which can be resolved by installing it with a 'Install-Module' command using the '-Scope AllUsers' parameter. The need for the scope was explained, and additional tips were provided regarding Automated Actions and where the script should run. An update to the script will be available in the July release.
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Read the entire article here...