Protocol latency is the time taken by a communication protocol to process and transmit data across a network. Factors such as network congestion, distance, protocol overhead, and server processing time can affect latency. This can impact system performance and user experience, making it crucial to reduce protocol latency for real-time applications.
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ControlUp for VDI (Real-Time DX) Training & Support Archives
ControlUp for VDI (Real-Time DX) training and support-related archives from inside the ControlUp Community on Slack.
Exporting a List of Installed Apps on Controlers using ControlUp
A user is trying to export a list of installed apps on controlers using ControlUp. Other users suggest using the export button in the top left corner of the Software window. Another user mentions that they were able to export all VDIs and one app on the right side. The export may take some time depending on the number of VDIs. Another user suggests using the Invoke-CUQuery function. It is mentioned that the export button simply dumps the current view or tab. The console may struggle when pulling a large amount of data. The export was successful and the user is grateful for the help. The console may struggle when pulling a large amount of data. The export was successful and the user is grateful for the help.
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Read the entire article here...
Troubleshooting Script Issues with “Power On Generic VM” in ControlUp
A user reported encountering an issue with the "Power On Generic VM" script while using ControlUp at a customer's site. Others responded with potential solutions and one user shared their process for releasing scripts on the ControlUp Community Slack channel. The original poster planned to run the script in a trigger on powered off VMs and asked if this would affect permissions. The conversation also delved into the necessary user permissions for scripts that use invoke-cuquery or similar functions and the importance of running as a domain user. A linked to a previous post about releasing scripts on the ControlUp Community Slack channel was also shared.
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Read the entire article here...
Troubleshooting Error in ControlUp Realtime Console and Dex Portal
Users discussed an error seen on ControlUp's Realtime console and Dex Portal. They suggested checking for a data collector and provided a solution using XDPoShSDK. A command was given to check the admin address of a configured data collector.
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Read the entire article here...
Improving VDI Reports in DEX v9.0 – Max CPU Load Visibility on ControlUp
A user asked if the VDI reports in DEX v9.0 have the ability to show the maximum CPU load of all processes on a machine. The current view only shows average values for individual processes over a 5-minute period. The ControlUp team will look into displaying the maximum and minimum CPU usage data on the UI.
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ControlUp and Cloud Pods: Adding Additional Sites
The user is setting up ControlUp for their Horizon environment and wants to add their other site's connection server. However, they are unable to do so as it is already a member of the Cloud Pod. Another user suggests going to the properties of the initial connection and enabling/add all the sites underneath the same Cloud Pod through the dropdown menu at the bottom left.
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ControlUp v9.x Inbound/Outbound Connections: Issues and Solutions Shared
A discussion took place regarding the inbound and outbound connections in the new version 9.x. Some users reported issues with disconnected connections and concern was raised about the impact on the agents. Ultimately, it was suggested to allow client traffic to/from ControlUp's AWS hosted services without firewall packet inspection for optimal communication. The agents have an escalating hold off pattern for reconnection attempts. It was also mentioned that the ControlUp URLs are hosted in Azure and there is an offline flow available as an alternative.
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How to Change the Built-In Synchronization Feature in ControlUp
A user asked for steps to change the built-in synchronization feature in ControlUp. Another user provided a PowerShell script to change the sync time to every 5 minutes. The script can be run on a monitor and requires the user to input the name of the extension to be changed. Running 'Get-EUCSyncConfig' will provide the extension name. The final code should include 'Set-EUCSyncConfig'.
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SecureDX and the Detection of Stolen Citrix Session Cookies
A discussion was had about the possibility of using SecureDX to kill Citrix sessions that showed indicators of being accessed through stolen Netscaler cookies. The group explored different potential solutions, including Citrix Security Analytics and potential AI-based solutions being looked into by ControlUp in the future. They also discussed the potential of using the ControlUp client to detect and flag unauthorized access. No clear solution was found, but the potential for future developments in this area was identified.
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Choosing the Best Tool for User Management in ControlUp – Comparing Group Policy and WEM
A discussion takes place on the ControlUp Slack channel about the best way to add registry entries using the User logon trigger. Some users suggest using Group Policy or PowerShell commands, while others mention that Citrix WEM could also be an option. Different considerations, such as login times and scalability are mentioned when comparing WEM to Group Policy. Some users mention past issues with WEM, but also acknowledge that it may be a suitable tool for certain environments.
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Read the entire article here...