The question was raised about which ControlUp agent to install on virtualized Domain Controllers for monitoring purposes. It was recommended to install the ControlUp VDI Agent due to its merging of agent and Hypervisor data, while the Desktops agent is not as hypervisor aware. Both agents offer different features such as remote control, alerts, script actions, and historical data length. Preferences and technical reasons are discussed.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Clearing Up Confusion About ControlUp Product Management Changes
A user had questions about the changes in product management - events are now in the web and no longer in RTC, but the alert rules are currently only available for the Desktops product. The user also asked if the action library will be fully functional in the web at some point. ControlUp explained that support for VDI is coming and told the user that the Action library (Script-based Actions) is already available in the web UI, with the goal to eventually move all functionality to the platform.
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Read the entire article here...
Latest ControlUp Updates: Anomaly Detection & License Reclamation
Busy, busy — no slowing down when it comes to delivering a better DEX experience. Below are two new ControlUp features worth your attention:
1. Anomaly Detection
ControlUp now includes anomaly detection that cuts through alert noise by focusing on behavior rather than static thresholds. Instead of firing every time a metric crosses an arbitrary line, it learns what normal looks like in your environment and flags meaningful deviations.…
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Read the entire article here...
Tailoring Views in ControlUp VDI
A user asks about using the default view for seeing new items in ControlUp VDI. It is suggested to create personalized views in order to see customized data and updates.
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ControlUp’s Future Plans for the VDI Executable and Real-Time Console
A question was asked about the availability of the ControlUp VDI executable with the shift to cloud-based operations. ControlUp stated that their end goal is to get rid of the executable, but it will still be available for a while. Plans for on-prem are still uncertain but for the real-time console, ControlUp plans to go fully cloud-based with comparable functionality and configuration options. The timeline for this change has not yet been decided.
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Read the entire article here...
ControlUp Release AI Assistant Powered by Pulse AI!
At a technical level, Pulse AI is ControlUp’s intelligence layer. It continuously correlates telemetry across endpoints, sessions, applications, networks, identity, and tickets, understands context, and drives action. Not “AI as a chatbot,” and not dashboards with a different coat of paint—but an agentic service designed to reduce the manual correlation work IT teams are forced to do today.
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Read the entire article here...
Introducing Global DEX Findings by ControlUp
Over the past several months, we’ve been using ControlUp’s global, anonymized telemetry to look for real patterns—crash surges, unstable binaries, regressions tied to specific builds, and behavior that only becomes obvious when you zoom out beyond a single environment. Not alerts. Not anecdotes. Actual signals that repeat across many customers.
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Customizing ControlUp Session Activity Report with Powershell Script
A user requested help in narrowing down the results of their session activity report to only show users who have launched a VDI session, and received suggestions to use a Powershell script. The script was provided and instructions on using it for Citrix platforms can be found at the given URL. The script can be modified for different timeframes and export locations.
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Can you Monitor Linux for Instant Clones with ControlUp?
A customer had an issue with configuring ControlUp for Linux instant clones. It was determined that Linux support for VDI is not currently available. The agent can be installed directly from the command line, but currently there is no option to register by device name. ControlUp for Desktops (CU4D) is used for monitoring Linux devices, but not for master image or instant clones scenarios. The customer was informed that this is a feature question on the roadmap, but no timeline is available yet.
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Read the entire article here...
Big News: ControlUp Expands AI Leadership with Unipath Acquisition
Today, ControlUp announced the strategic acquisition of Unipath, an AI-powered security automation and SOAR platform.
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Read the entire article here...