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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.

Setting Up a File-Triggered Maintenance Mode in ControlUp

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A question was asked about creating a trigger that would monitor a file on a server and put the server into maintenance mode if it does not exist. The response suggested using a scheduled trigger with a PowerShell script to check the file's presence. The suggested script can be found at \\SERVERNAME\Core\ControlUpFileShareTest.txt and can be run with the command "powershell.exe -file c:\tech\scripts\find_files.ps1."

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Navigating the “Grant Temporary Device Admin Access” Workflow Template in ControlUp

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A user asked about the "Grant Temporary Device Admin Access" workflow template and the script it runs. They wanted to know where the script is stored and what it does. Other members helped by providing the script ID and retrieving the script for the user, as well as suggesting ways to edit the template for different use cases. The script and template are available in ControlUp's automation library.

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Solutions for Purging Specific Records in ControlUp Custom Index

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A team member asked about purging specific records from a custom index using the API. Luke responded that it is not possible at this time and suggested raising a feature request. The team discussed different solutions and came up with a suggestion from a PS engineer to use a local script that creates and checks for a file before sending data to avoid duplication. The purpose of the data is for OneDrive migration planning.

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Uninstalling ControlUp agent on multiple devices with different versions

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A user asks for help uninstalling the ControlUp Windows agent from multiple computers with different versions. They plan to use Tanium to uninstall, and ControlUp documentation provides the necessary uninstall script. Others advise on potential issues with enabling version control and note that ControlUp does not change the MSI GUID with each version. The user praises ControlUp's developers and their consistency.

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Understanding ControlUp Monitor Alerts and Their Frequency

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A user inquired about the frequency of alerts for when the monitor stops uploading. Another user provided information on Monitor Alerts and confirmed that 3 alerts are sent for no upload activity and then stop. The org name was requested in order to check the alerts on the back-end. To learn more about Monitor Alerts, visit https://support.controlup.com/docs/monitor-alerts

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Device Issues possibly caused by ControlUp task

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There is an issue on the devices and it is suspected to be related to a ControlUp task. It is recommended to open a support case for this matter to be resolved. It is also suggested to use "native data collection" if "Signed Scripts" or other security measures have been enabled on the endpoints. This can be accessed through Devices > Configuration > Settings > Extended Settings.

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Enabling Features and Updates at ControlUp

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Member asked about enabling a certain feature and was told it's live for devices but other products will be added. It applies to all products as long as the user is on 9.1.5 or above for VDI. However, the Alerts section is currently in beta and will be released to design partners next week. Interested users can contact their CSM for potential early access.

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