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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


Automating Session Host Rotation in ControlUp for an On-Premises RDS Environment

Posted on August 4, 2025

A discussion about automating and monitoring Session Hosts in ControlUp for an on-premises RDS environment. The conversation touches on using custom scripts, tags, and the ControlUp console to streamline the process. The prototype for this solution will be shared with a team member later.

Read the entire article here...


Tips for Configuring PowerShell Policies with ControlUp

Posted on August 1, 2025

One user asks for advice on dealing with restricted PowerShell Execution Policies, specifically at a customer who has set MachinePolicy to RemoteSigned, and asks for any general advisories on configuring policies in combination with ControlUp. Another user comments, saying that this shouldn't affect the execution of the script, and suggests trying an unrestricted policy instead. They also mention that signing the scripts is an option.

Read the entire article here...


Tracking Fired Alerts in ControlUp Console

Posted on July 31, 2025

A question was asked about finding a dashboard or view in the ControlUp console that displays all fired alerts. It was suggested to click on "Devices" and then go to the "Overview" section where the alerts can be found under the "Alerts" tab. A user thanked the community for their help and joked about getting paid to ask the question. The ControlUp Community Slack channel was also mentioned.

Read the entire article here...


Setting Up Alerts for Specific Endpoints in ControlUp

Posted on July 31, 2025

A user asked how to set up alerts for specific endpoints based on tags or other criteria. Another user suggested that it depends on the type of alert and explained that groups and tags are only present in certain indices. If the desired data is not in the correct index, filtering based on tags or groups may not be possible.

Read the entire article here...


How to Set Up Desktop Alerts for Specific Event IDs in ControlUp

Posted on July 30, 2025

A user in a ControlUp proof of concept asked for help confirming their setup of desktop alerts for specific event IDs. Other users suggested using double pipes between the event IDs and creating separate alerts.

Read the entire article here...


How to Detect “Black Hole Machines” with ControlUp in Citrix Environments

Posted on July 29, 2025

A discussion took place about the "Citrix Blackhole machine" scenario and how to detect it using ControlUp. Possible solutions were suggested, including using a combination of user sessions, CVAD Available State, and connection failure data to spot the issue and looking for Launch or LaunchOperation events on the Citrix broker for on-prem environments. It was also mentioned that Citrix Analytics may be necessary for this detection in Citrix Cloud environments. The context of this discussion is related to DaaS and ControlUp.

Read the entire article here...


Troubleshooting Certificate Expiration Checks with HTTP/S Scout on ControlUp v1233

Posted on July 28, 2025

Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.

Read the entire article here...


Troubleshooting SQL Errors in ERP Applications with ControlUp’s Monitoring Tools

Posted on July 25, 2025

A team member asked for help with SQL errors while working in an ERP application. The team suggested using CU4VDI to monitor process level network traffic and overall network usage, as well as a CIG utility to monitor TCP connections. The utility is not yet published but can be obtained from a specific member.

Read the entire article here...


How to Set Up Credentials for ControlUp Scripts

Posted on July 23, 2025

A user asked for help on creating credentials for ControlUp to run scripts. They questioned if they were in the right place and what would happen if their profile was deleted. Someone suggested creating shared credentials in the Monitor settings and checking the permissions in the Security Policy.

Read the entire article here...


ControlUp Agents Can Now Self-Register

Posted on July 16, 2025

A user asked if agents can now self-register and not rely on an old CVAD scraping script. Another user responded that this is possible with the new agent outbound feature and built-in folder synchronization in version 9.1. This allows for self-registration against the monitor cluster. The ControlUp support links for these features are: -InstallAsMasterImage https://support.controlup.com/v1/docs/install-cuagent-install-an-agent#install-agent-with-selfregistration -Built-in folder synchronization https://support.controlup.com/docs/built-in-folder-synchronization

Read the entire article here...


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