A user asked for assistance in exporting a list of all connected machines to a CSV file. Another user suggested using the "Invoke-CUQuery" function from ControlUp's support page. Another solution was also provided using the "Export-CUQuery" function with different fields selected.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Chatting about Userprompt.exe and How to Display Messages Using Scripts
A member asked what app or tool was used for displaying a message - it was confirmed to be userprompt.exe and a link was provided explaining how it can be launched with a script.
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Read the entire article here...
Sending User Actions Script to All Devices using Workflows
A user asked for help with sending a user actions script to all devices on a specific date and time. It was suggested to use Workflows, but it was noted that the underlying API only accepts a single device ID. Another user suggested using a loop or HttpRequest with the full payload to the devices/action endpoint. They requested help in building this and offered to jump on a call.
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Read the entire article here...
Deploying ControlUp for macOS Using MDM
The team discussed deploying ControlUp for macOS and how there may be a prompt for end users to allow this in system settings. A solution discussed was adding a mobile profile file to the Mac agent installation section in the knowledge base, as well as using MDM for macOS 26.x.
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Read the entire article here...
Changes to ControlUp data collection: Agent vs. PowerShell scripts
The discussion revolved around ControlUp's Agent collecting data instead of using PowerShell scripts. This new approach is currently being tested with design partners and a few other companies. It was suggested to test it with a select group first to ensure there are no issues. It was also mentioned that multiple rules can be set up with specific device tags.
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Read the entire article here...
Signing Scripts for Stricter Policies on Endpoints
The group discussed signing scripts for stricter deployed policies on endpoints. They confirmed that signed scripts can be used on all platforms but might need to be manually added to the bottom of scripts. Options for modifying existing scripts or enabling native data collection were suggested.
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Read the entire article here...
Setting up Triggers in the ControlUp DEX Alerts Tab
A user asked for clarification on how to set up triggers in the ControlUp DEX Alerts tab. They had previously set up triggers that resulted in emails and incidents in the Incidents tab, but nothing appeared in the DEX events. Another user suggested verifying that the incidents show up in the old UI before contacting support for further assistance. The required version for the ControlUp Monitor responsible for collecting this data is 9.1.5.313 or above.
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Read the entire article here...
Troubleshooting Power Down Scripts for Horizon VMs in ControlUp
A user requested assistance in creating a script action that will power down Horizon virtual machines after a period of inactivity. They also shared ControlUp's current Script Library, which includes a script for shutting down machines. The user questioned if this script is sufficient.
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Read the entire article here...
Understanding Enrich Enablement Features on ControlUp
A team member asked about Enrich Enablement and its features - specifically, how it works on the browser, if actions can be executed through it, and on how many platforms it can be enabled. A link to the ControlUp support page for Enrich Browser Extension was shared: https://support.controlup.com/docs/enrich-browser-extension.
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Read the entire article here...
Troubleshooting Trigger Generation after ControlUp Console Upgrade
After upgrading the console to version 9.1.5.406, triggers were not generating as expected. Monitors and agents were also updated, but the issue persisted. A user suggests that the issue may be related to the different timezones on the monitors. They recommend opening a ticket if the problem persists.
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Read the entire article here...