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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


How to Execute Scripts in ControlUp

Posted on February 22, 2023

The user asked about executing scripts in ControlUp - this can be done with an MFA authenticated token or API Key. Dennis has the Powershell to do this, and Wouter advised combining specific scripts and tags examples to do this. Developer mode was suggested as a helpful trick to learn.

Read the entire article here...


Syncing Between AD and ControlUp

Posted on February 22, 2023

A user asked about putting in place a sync between AD and ControlUp and wondered what the folderpath attribute should look like in their case. The universal sync script is the replacement for the CVAD script, and should be used for EUC. It was suggested to add an introductory section comparing the AD Sync and EUC Sync to the documentation, which the team is now doing. The link in the EUC Sync documentation was removed due to being deprecated. The updated documents can be found at https://support.controlup.com/docs.

Read the entire article here...


How to View Citrix RTT in ControlUp Solve and Edge?

Posted on February 21, 2023

A user asked if Citrix RTT can be seen in ControlUp Solve / Edge. The RTT column is for Blast/RDP, while ICA users should use the "Latency Last" metric. User Input Delay may be the equivalent metric for Citrix RTT, as detailed in ControlUp's blog: https://www.controlup.com/resources/blog/entry/controlup-automation-user-input-delay-vs-citrix-ica-round-trip-time-rtt/.

Read the entire article here...


Script to Display Notice for CVAD Login

Posted on February 20, 2023

A user asked for a script or something to display a notice to a user when they login to a Citrix Virtual Apps and Desktops (CVAD) session. Two possible solutions were suggested: displaying the message in a graphical window, or using a classic 'Dr. Livingstone, I presume?' message.

Read the entire article here...


Troubleshooting Slow Logons with ControlUp and FSLogix

Posted on February 17, 2023

A user asked for a way to examine slow logons in a new FSLogix configuration. @member suggested watching the ControlUp Analyze Logon Duration webinar for an introduction to the ALD script, followed by the extended Q&A blog/video. They also recommended launching an FSLogix log parser script to look for retries and the "loadProfile time" in the ControlUp logs. The user is asked to report their results. Weblinks: ControlUp Analyze Logon Duration webinar: https://www.controlup.com/webinars/webinar-end-slow-logons-forever-with-controlup/; ControlUp Analyze Logon Duration Q&A blog/video: https://www.controlup.com/resources/blog/entry/controlup-analyze-logon-duration-after-hours-an-extended-webinar-qa/; FSLogix log parser script: https://www.controlup.com/script-library-posts/fslogix-log-parser/.

Read the entire article here...


How to Easily Keep Track of View in ControlUp Solve?

Posted on February 17, 2023

A user was having difficulty keeping track of their views when moving between locations in Solve. They wanted the ability to have set the same default view everywhere, which is currently not a feature. Dennis suggested that the configuration for the views can be found in a file, and an API endpoint exists to save presets, but difficulties in table configuration and view translation remain. Chris commented to review the notes given by a member and Dennis updated that this behavior is not intuitive and is highly prioritized.

Read the entire article here...


How to Clean Up Solve After Uninstalling Edge DX Agent

Posted on February 17, 2023

A user asked if uninstalling the Edge DX agent from clients would clean up from Solve automatically. The comment included a setting that enabled the user to do this, and they expressed gratitude for the help. The user then requested Intune to be deployed to all their devices, to which the response was that it was done.

Read the entire article here...


Creating a Script for Maintenance Mode Changes on Citrix Machines

Posted on February 17, 2023

This discussion was about creating a script to show who changed maintenance mode on Citrix machines and when, as well as potential logs for restarts, forced logoffs and MCS updates. The ControlUp Script Library already includes a script that shows log information, but users suggested modifications to provide more detailed information such as for maintenance mode changes. The discussion was in favour of this idea as it would allow for quicker learning of the why behind accidental maintenance mode changes. The Script Library URL is https://www.controlup.com/script-library-posts/show-citrix-director-actions/.

Read the entire article here...


How to Report and Alert on VM’s with System Event Source “Bugcheck”

Posted on February 16, 2023

It is possible to create an event trigger to alert on virtual machines (VMs) with system event source "bugcheck" through email (or webhook and a few other options). However, this would only work when the event is occurring, not for past events. If the event relates to a blue screen, the agent might be gone and it won't alert. To solve this, it is suggested to set a trigger when the VM status goes from error to ready and run a script to check for that event.

Read the entire article here...


How does ControlUp Agent Certificate Communication Work?

Posted on February 16, 2023

It was asked if a single certificate needs to be used across Real-Time Consoles, Monitors, and ControlUp Agents, with the Consoles and Monitors holding the private key while the public key is deployed to the Agents. Remediation can be automated for the agents with a GPO, and for the Console/Monitors with a supported PowerShell scripted provided by ControlUp. More information on agent certificate communication can be found at https://support.controlup.com/v1/docs/certificate-based-agent-authentication.

Read the entire article here...


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