In this ControlUp Community Meetup, ControlUp Co-Founder Yoni Avital, longtime ControlUp expert Eugene Kalayev, and Sr. Architect Shane Kleinert from Choice Solutions sit down for an unscripted conversation about where EUC is headed in an AI-driven world.
The panel digs into how ControlUp has grown well beyond its VDI monitoring roots into a full digital operations platform — now covering desktop monitoring, application performance, and compliance management. Shane shares a practitioner’s perspective on how organizations are scaling ControlUp adoption, with some large enterprises now onboarding hundreds of admins across departments.
A significant portion of the discussion focuses on AI and automation in IT operations. Yoni walks through the strategy behind ControlUp Connect, a new module designed to autonomously resolve common end-user issues, cutting resolution times from hours to minutes. Eugene offers a balanced counterpoint, arguing that while AI delivers real efficiency gains, experienced professionals still need to interpret and validate what it produces.
You’ll also hear the panel tackle audience questions about the future of the ControlUp console, the potential of ControlUp Findings to deliver cross-organization benchmarks and trends, and practical advice on experimenting with AI tools without losing a pragmatic footing. Whether you’re deep into ControlUp or just exploring what’s next for digital employee experience, this one’s worth your time.
Categories: All Meetups, ControlUp Scripts & Triggers