• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
ControlUp Community

ControlUp Community

Connect, Learn, and Grow

  • Blog
  • Podcast
  • Meetups
  • Archives
  • Categories
    • ControlUp One Platform
    • ControlUp for Apps
    • ControlUp for Compliance
    • ControlUp for Desktops
    • ControlUp Scripts & Triggers
    • ControlUp Synthetic Monitoring
    • ControlUp for VDI
  • Topics
  • Events
    • Logos & Wallpaper
    • ControlUp.com
  • Join

Error “Configuration Import failed” in ControlUp

Posted on August 28, 2023

When creating a new tenant, users received the error "Configuration Import failed". This was backed up by the event viewer and was later found to be an issue with the central configuration database. The issue has now been resolved. For more information visit: https://controlupcommunity.slack.com/archives/C04L8ACC4Q4/p1693233582114699


Read the entire ‘Troubleshooting a Configuration Import Error in ControlUp’ thread below:

Hi, every! I trying to create a new tennant with my client, but we received this error. Anyone how i resolve error "Configuration Import failed" ?

I click on Work Offline and received the error on event viewer.


https://controlupcommunity.slack.com/archives/C04L8ACC4Q4/p1693233582114699


Tks Landon.


So is there an active issue going on with central configuration database…

As I was trying to create a new script based action and it did not saved it… any ETA on this @member ?


Not sure. I just know we are working on it.


Thanks @member do let us know here if you notice any Progress or change in the status of the issue


I ran into the same issue @member while creating a new script action with a customer. It is related.


Should be good to go now.

Continue reading and comment on the thread ‘Error “Configuration Import failed” in ControlUp’.  Not a member? Join Here!


Categories: All Archives, ControlUp for VDI, ControlUp Scripts & Triggers
Topics: Databases, Muti-Tennant, Scripts

Ask Us Anything, Connect, Learn, and Grow with the ControlUp Community!

Login to the ControlUp Community to ask us anything, stay up-to-date on what’s new and coming soon and meet other like-minded techies like you.

Not already a member? Join Today!

Primary Sidebar

ControlUp Academy

Enroll in ControlUp Academy for expert-led technical training, equipping you with skills to effectively deploy, manage, and grow your ControlUp investment.

Learn here >

Rotating Images

Hidden Gem from our Community on Slack!

ControlUp Betas - What's Coming Next?
NEW ControlUp Features - Stay Up-to-Date!
ControlUp Scripts - Scripting, Zero to Hero
Latest KB Articles - Be the First to Learn
Did you Know - with Sivan Kroitoru
Practical Perspectives Technical Use Case Training

Video Tutorials Library

Visit our technical how-to videos, offering step-by-step tutorials on advanced features, troubleshooting, and best practices.

Watch here >

ControlUp Blog

Check out the ControlUp blog for expert advice and in-depth analysis.

Read here >

ControlUp Script Library

Visit the ControlUp technical script library, which offers a multitude of pre-built scripts and custom actions for your monitoring and troubleshooting requirements.

See here >

ControlUp Support

Visit the ControlUp support home and to delve deeper into ControlUp solutions.

Browse here >

Download ControlUp RealTime DX

Start with ControlUp for real-time end-user environment insights, swift troubleshooting, and unprecedented performance optimization. Download now.

Download here >

Footer

      

ControlUp Community
Of Techie, By Techie, For Techie!

Terms of Use | Privacy Policy | Security
Dive Deeper, Learn more at ControlUp.com

  • facebook
  • twitter
  • youtube
  • linkedin

© 2023–2025 ControlUp Technologies LTD, All Rights Reserved.

We use cookies to ensure that we give you the best experience on our website. by continuing to use this site you agree to our Cookie policy..