Improving Reporting in ControlUp: Addressing Skewed Numbers and Adding More Features

Users in a Slack discussion talked about challenges in using the "Reports" section of app.controlup.com, where time frames can be selected. One user pointed out the issue of skewed numbers due to idle times, suggesting a possible feature for defining "hours of the day." Another user suggested finding a solution outside of ControlUp using CSV files and Excel formulas. @member noted a possible upcoming feature for working day and working out in H2/24. The discussion also touched upon the use of "95% percentile" and "sizing recommendations" in multi-session environments. @member also suggested considering memory spikes in recommendations, and ensuring consistent graphics across pools of servers.

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Not sure if this is the correct place, but I’m curious, in the “Reports” section of app.controlup.com, you can set different time frames for the reports. 4 hours, 24 hours, 1 week, 1 month, etc.

We’re not a 24/7 shop, and when we select the “expanded” time ranges, the numbers are skewed because the environment is pretty idle overnight/part of the day. Is there anyway to define “Hours of the day” on those reports?

I.e. I want to see host utilization from 9:00-5:00 for the past 30 days. In the report, the numbers are super skewed because our load drops WAY off after 5 PM. I know I could go and create 30 reports and aggregate them, but is there a way to define those hours somewhere else?

that been an issue with reports for a long time, i think CU a bring something on the road map to address this but i have created reports using the downloaded CSV files and using excel formulas only use the days with in the customers core business hours, it something i have discussed with CU many time

i do wish that we could just add core business hours to the organization as a configuration item and that then filters into reported hours

Cc @member

Hi @member we added to the environment assessment 95% percentile, that present the usage expectation during 95% of the time (daily or monthly). For example for cpu average, It means that 5% of day you cpu usage was higher form that value.

We do plan to add working day and working out as part of our plan for H2/24.

Correct me if i am wrong, but the 95% preentle is only for envirmoment assesment?

let me logon and check

1. Iove that working day is coming 🙂 big ❤️

1. 95% percentile is only on Environment assessment, my issue wit hat dashboard is it is not customizable, i can’t change that data range or point to specific folders/delivery groups so that limits its usfulness

1. on a separate note in reporting the sizing recommendations doesn’t work (in my opinion) for multi session environments

adding the 95% percentile and working hours to say machine treands, Host trends would go along way

adding percentile to sizing recommendations i think would make that more true

Hi @member also Sizing recommendation / Machine Usage Trends present it

yes i see that but now but in sizing recomendations

but…

this is suggested for one cstomer that i know they have a memory issue daily on say 15 % of there citrix machines

the recommantions dosn’t take this into account

that are adding memorry not removing

as user behavior and application behavior is causing the ram to spike to 100%

say of 20 machine out of 200 in the main producyion pool

or am i missing something with recommenations

also these are still average are these getting the same grapgic as u shown above in the near future

same poll of severs on Production Citrix XenApp the recommendations inconistant. there should be a way to trend the group and have an overall recommendation

haha if all that makes snse

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