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Performance Issues with ControlUp’s Solve/Dex Feature

Posted on April 23, 2024

Several users have reported that the solve/dex feature on ControlUp is performing slowly, with reports of up to a minute wait time or timeout when trying to display top processes of a terminal server. This issue seems to be dependent on the monitor’s pressure, although it has been noted that this is not the case for historical data. Performance on report data is also being affected.


Read the entire ‘Performance Issues with ControlUp’s Solve/Dex Feature’ thread below:

hi folks, we have noticed that solve/dex is very, very slow today. for example, when we want to display the top processes of a terminal server, we wait over a minute a sometimes even in timeout and doesn’t show any data. Can anyone else confirm this?


this is very dependent on your monitor, if they are under high pressure it might be causing this.


also for history data?

we have two monitors and they aren’t under pressure


historical not indeed


Ok we are having this performance on report data

Continue reading and comment on the thread ‘Performance Issues with ControlUp’s Solve/Dex Feature’.  Not a member? Join Here!


Categories: All Archives
Topics: ControlUp Solve, Multiple Monitors, Reporting

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