Resolving Device Registration Failures Using Intune Script and ControlUp’s Tracking Dashboard

A recent user shared an effective method to troubleshoot and resolve device registration failures detected via the Device Registration Failure Tracking Dashboard in ControlUp. The issue typically manifests when endpoints fail to register correctly, possibly due to mismatched or outdated registration codes that prevent successful detection and installation of necessary software components.

The solution revolves around a PowerShell script (PS1) used within an Intune Script and Remediation framework paired with a Win32 application deployment set as a required install. This script checks if the device’s registration code matches the expected value—defined by modifying a single variable ($ExpectedRegCode) in the script. If the detected registration code does not match, the script initiates an uninstall command to remove existing components causing conflicts. It subsequently restarts the Intune Management Extension service to trigger a forced synchronization and installation of the latest published application version. This approach ensures that devices automatically correct registration code discrepancies by clearing stale state and obtaining the correct app package and registration anew.

This method leverages ControlUp’s Device Registration Failure Tracking Dashboard to pinpoint affected endpoints quickly, making remediation targeted and efficient. It is particularly useful in environments managed by Microsoft Intune, where automated script remediation helps maintain compliance and consistency of Win32 app deployments tied to device registration status.

Administrators planning to apply this solution should customize the $ExpectedRegCode variable within the script to reflect their environment’s correct registration string. The process assumes familiarity with Intune’s Script and Remediation capabilities and Win32 app deployment mechanics. ControlUp documentation and Microsoft’s official Intune script remediation guides provide valuable context for further customization and expansion of this workflow.

Read the entire ‘Resolving Device Registration Failures Using Intune Script and ControlUp’s Tracking Dashboard’ thread below:

Wanted to share a solution I worked on this afternoon related to devices failing registration. The Device Registration Failure Tracking Dashboard proved extremely helpful in identifying affected endpoints.

The PS1s below are used within an Intune Script and Remediation paired with the Win32 app being deployed as a required install. If it detects the wrong registration code on the detection script, it kicks off an uninstall command to clear components and then restarts the Intune Management Extension to forcibly sync/install the most recent published application.

Just need to modify the variable below to the registration code you need.
$ExpectedRegCode = “<EnterRegistrationCode>”

Thank you for sharing, Alex!

good stuff!

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