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Automation Related Training & Support Archives

Automation training and support-related archives from inside the ControlUp Community on Slack.


Widget Wednesday #10: Going Beyond Standard Widgets with the Expert Builder

Posted on February 4, 2026

In this episode of Widget Wednesday, we take a closer look at the Scripting and Automation Dashboard, focusing on the Script Execution Summary widget and how it's built.

Read the entire article here...


ControlUp’s Future Plans for the VDI Executable and Real-Time Console

Posted on February 2, 2026

A question was asked about the availability of the ControlUp VDI executable with the shift to cloud-based operations. ControlUp stated that their end goal is to get rid of the executable, but it will still be available for a while. Plans for on-prem are still uncertain but for the real-time console, ControlUp plans to go fully cloud-based with comparable functionality and configuration options. The timeline for this change has not yet been decided.

Read the entire article here...


Tips for using APIs with ControlUp and other systems

Posted on January 29, 2026

Members of ControlUp discussed the use of APIs in the company's platform. Tips and suggestions were given for incorporating data into other systems and automating tasks. ITGlue, Rewst, and webhooks were also mentioned for further integration and customization.

Read the entire article here...


Big News: ControlUp Expands AI Leadership with Unipath Acquisition

Posted on January 27, 2026

Today, ControlUp announced the strategic acquisition of Unipath, an AI-powered security automation and SOAR platform.

Read the entire article here...


Navigating the “Grant Temporary Device Admin Access” Workflow Template in ControlUp

Posted on January 6, 2026

A user asked about the "Grant Temporary Device Admin Access" workflow template and the script it runs. They wanted to know where the script is stored and what it does. Other members helped by providing the script ID and retrieving the script for the user, as well as suggesting ways to edit the template for different use cases. The script and template are available in ControlUp's automation library.

Read the entire article here...


ControlUp Hive Upgrade Workflow Issue and Request for Improvement

Posted on December 9, 2025

A user encountered an issue with the ControlUp Hive upgrade process and opened a ticket with Support. Upon confirmation from Support, it was found that the upgrade process requires the Hive name to be provided on the command line, which can be inconvenient for organizations managing multiple Hives. The user submitted a feature request for an improved upgrade path and ControlUp is currently looking into this.

Read the entire article here...


Managing Duplicate Device Entries in ControlUp

Posted on December 3, 2025

ControlUp users discuss options for cleaning up duplicate device entries, which occur frequently during customer device migrations. Suggestions include adjusting cleanup rules, using a PowerShell script to automate deletion of duplicates, and deploying the agent with the property REGISTERWITHNAME=1. A helpful user has shared their script to automate the cleanup process.

Read the entire article here...


How to Retrieve Device Scores Through ControlUp’s API

Posted on November 3, 2025

A discussion on pulling device scores through automation in ControlUp's API took place. An employee suggested a script for doing so at the given URL, as an alternative to using employee scores. The user testing this found a limitation in the number of devices returned, which was addressed by a team member. The method is trapped before it can be lost. Score!

Read the entire article here...


Troubleshooting Dashboard Access on ControlUp

Posted on October 20, 2025

A user is having trouble accessing dashboards on ControlUp and asks for help. Another user responds that the dashboards are still in beta and may require specific prerequisites, such as enabled end user activity tracking. The first user confirms they have a desktops license and suggests it may not be working due to a renewal issue. They express hope that the feature will be extended to VDI and have submitted feature requests for report formatting. Another user responds that ControlUp is working on enabling VDI and more. The first user mentions having a case open for the license issue.

Read the entire article here...


Understanding Variables in ControlUp Workflows

Posted on October 8, 2025

Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.

Read the entire article here...


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