The discussion focuses on the "CVAD Disconnect Reason" column under User Sessions in ControlUp's web UI. The user has not seen any valuable metrics and another user asks what Citrix Director shows for that reason. It is mentioned that the latest 9.1 and upcoming 9.1.5 releases will have improved metrics for Citrix connection issues. The location of the "CVAD Disconnect Reason" in Citrix's DaaS monitor is also discussed and a link to Citrix's documentation on troubleshooting failure reasons is shared.
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Cloud Computing Related Training & Support Archives
Cloud Computing training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Timeout Issues between Citrix VDA and Cloud Connector in ControlUp
A user is looking for a way to receive a notification or report for timeouts between Citrix VDA and Citrix Cloud Connector. It is suggested to check the real-time view for Citrix Cloud Connectors and look for relevant metrics that might help.
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Read the entire article here...
Best Practices for Redundancy in ControlUp Components for VDI Onboarding
A discussion arose about best practices for redundancy of components for new clients onboarded for VDI. It was suggested to deploy at least 2 ControlUp Monitors and dedicated Data Collectors for failover mode, with configuration instructions provided in the relevant EUC / Hypervisors API connection. ControlUp has a sizing guideline for v8.x, found at https://support.controlup.com/docs/sizing-guidelines-for-controlup-v8-x, though it is advised to monitor with ControlUp and scale as needed.
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Read the entire article here...
Episode #20 – Conversation with Ryan Mangan, Founder of EfficientEther
Tune in to Episode #20 of ControlUp Community Radio, where host Douglas Brown welcomes Ryan Mangan, founder of EfficientEther, a cutting-edge platform dedicated to optimizing cloud costs through AI technology. With nearly 20 years of expertise in user computing, Ryan brings deep insights from his extensive work with RDS, VMware, and Azure Virtual Desktop.
Ryan shares his journey and the motivation behind launching EfficientEther, highlighting how organizations face increasing complexities and waste in managing cloud expenditures due to subscription-based models.…
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Read the entire article here...
How to Put Citrix CVAD Servers into Maintenance Mode with ControlUp
A user asked for help with putting Citrix CVAD servers into Maintenance mode based on a specific event. Another user suggested using a built-in EUC tool, but since they don't have any Delivery Controllers, it's not possible. The ControlUp team is working on allowing the use of shared credentials in script actions for this issue. In the meantime, a workaround using the invoke-cuaction cmdlet was suggested. It was also mentioned that @member may have experience with this.
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Read the entire article here...
How to Detect “Black Hole Machines” with ControlUp in Citrix Environments
A discussion took place about the "Citrix Blackhole machine" scenario and how to detect it using ControlUp. Possible solutions were suggested, including using a combination of user sessions, CVAD Available State, and connection failure data to spot the issue and looking for Launch or LaunchOperation events on the Citrix broker for on-prem environments. It was also mentioned that Citrix Analytics may be necessary for this detection in Citrix Cloud environments. The context of this discussion is related to DaaS and ControlUp.
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Read the entire article here...
Troubleshooting Certificate Expiration Checks with HTTP/S Scout on ControlUp v1233
Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.
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Read the entire article here...
Setting Up a Trigger for Identifying Unused VMs in ControlUp Focus Discussion.
Several users discussed how to set up a trigger for identifying unused VMs older than 45 days, specifically in relation to the ControlUp environment. Suggestions were given about using the built-in Session Activity report or APIs to identify machines with no recent logins. Some users mentioned testing and recoding scripts for different hypervisors. One user also brought up the issue that not all VMs have a Horizon agent.
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Read the entire article here...
Creating a Citrix Workspace App Versions Report in ControlUp
A user asked how to create a dashboard or report showing Citrix Workspace App versions for end users and possibly trigger notifications for upgrades. @member suggested using the Session Activity report and adding the "Initial Citrix Receiver Version" column to see the client versions used in historical sessions. Other columns can help identify the endpoints with the app installed. A trigger can be used to detect versions and send notifications, and @member or a team member may have more instructions.
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Read the entire article here...
Powershell Cmdlets for Hypervisor Connections in ControlUp
A user was seeking confirmation about the availability of powershell cmdlets for hypervisor connections and received a link to the relevant documentation. The conversation revealed that while cmdlets for cloud connections are available, there is no information about vCenter connections, but further inquiry will be made to see if it will be added in the future.
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Read the entire article here...