Troubleshooting Timeout Issues between Citrix VDA and Cloud Connector in ControlUp

A user is looking for a way to receive a notification or report for timeouts between Citrix VDA and Citrix Cloud Connector. It is suggested to check the real-time view for Citrix Cloud Connectors and look for relevant metrics that might help.

Read the entire ‘Troubleshooting Timeout Issues between Citrix VDA and Cloud Connector in ControlUp’ thread below:

Wondering if there is a way in Controlup to either give me a report or some type of notification when we have a timeout going between the Citrix VDA and Citrix Cloud Connector?

I would expect that to be accompanied by a windows event vda side so depending on the severity we could capture that

I also suggest checking our Citrix Cloud Connectors real-time view, maybe one of the metrics can help

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