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ControlUp Monitor Related Training & Support Archives

ControlUp Monitor training and support-related archives from inside the ControlUp Community on Slack.


Running a ControlUp Automated Action fails with EventID 5005

Posted on December 15, 2022

A user experienced an error when running an automated action with EventID 5005 due to UAC being enabled. The user then ran the action as a specific user that had rights to start VMs in vCentral, and it was suggested that the action could be run from a Monitor server instead. Any logs can be shared by opening a ticket or in private with support. ControlUp has a log4net script action available to investigate this issue further. The registry key EnableLUA will be read if the script is set to "controlup console/monitor".

Read the entire article here...


Script for Monitoring Published App and Desktop Session Statistics with ControlUp

Posted on December 2, 2022

A user shared a script for a furniture company that was designed to show the number of sessions for published apps and desktops, and the percentage of the total for each of them. The script must be run on the ControlUp Monitor version 8.6.5 or newer and it was modified to allow for large amounts of sessions. The results use Export-CUQuery instead of Invoke-CUQuery. The discussion also included tips regarding color scheme and location.

Read the entire article here...


Troubleshooting ControlUp Monitor not collecting data from VMs

Posted on November 30, 2022

A user had difficulty getting ControlUp Monitor to collect data from their VMs. Suggestions include creating a separate role for their Monitor service account and creating a separate service account with access to the computer objects in the farm and AD reader permissions. Additionally, the user was directed to a link with the Security Policy for Users and Permissions found on ControlUp's website.

Read the entire article here...


Does rebooting ControlUp servers have a negative affect on load balancing

Posted on November 17, 2022

Various members discussed the need to reboot servers on a weekly basis, and the issues it could create with load balancing. It was suggested that ControlUp users stop and start the monitors directly from the console, which can properly rebalance the environment. It was also suggested that a PowerShell command be created to restart the monitor services at once.

Read the entire article here...


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