A user was having trouble using ControlUp Workflows to fetch Entra ID Enterprise/App Registrations for expiring secrets and to send an email with the relevant information. Another user suggested using a specific index ([0]) to specify which entry from the list of passwordCredentials to use. They also mentioned that the passwordCredentials array can have multiple entries. The correct documentation for this feature can be found in the "auto-complete" feature within Workflows.
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Credentials Related Training & Support Archives
Credentials training and support-related archives from inside the ControlUp Community on Slack.
Security concerns regarding ControlUp for Compliance
A user encountered an issue where C:\Program Files\ControlUp\Cu4Compliance\cu4csvc.exe was being blocked by an ASR rule. They suggested that this be added to the documentation on the support site and a discussion about this update will happen internally. Two key locations for CU4C functionality are C:\Program Files\ControlUp\CU4C and C:\ProgramData\ControlUp\CU4C. To further address security concerns, a user is referred to a relevant Knowledge Base article.
Read the entire article here...
Read the entire article here...
How to Run System-Based and User-Based Scripts in ControlUp
A discussion about running a script in the user context of the currently logged on user, but triggered by a system event. Suggestions were made to use system-based and user-based scripts, with an example of setting and clearing tags using registry values. The issue of user/administrative permissions was discussed.
Read the entire article here...
Read the entire article here...
Troubleshooting Citrix Cloud Site Connection with ControlUp
A user was having trouble adding their Citrix Cloud site as an EUC environment and got an error message when trying to connect. It was suggested to upgrade to the latest version of 9.1.5.406 or check ControlUp's Download Center for the correct agent version. Upgrading is recommended for other additional fixes as well.
Read the entire article here...
Read the entire article here...
Understanding Credentials for Installing or Updating the CU Agent
A discussion about credentials for installing or updating the CU agent took place. Depending on the settings and AD connections, either matching AD credentials or the Windows identity running controlupconsole.exe are used. It should be noted that these are the console's AD connections, not the monitors.
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Read the entire article here...
How to Put Citrix CVAD Servers into Maintenance Mode with ControlUp
A user asked for help with putting Citrix CVAD servers into Maintenance mode based on a specific event. Another user suggested using a built-in EUC tool, but since they don't have any Delivery Controllers, it's not possible. The ControlUp team is working on allowing the use of shared credentials in script actions for this issue. In the meantime, a workaround using the invoke-cuaction cmdlet was suggested. It was also mentioned that @member may have experience with this.
Read the entire article here...
Read the entire article here...
How to Set Up Credentials for ControlUp Scripts
A user asked for help on creating credentials for ControlUp to run scripts. They questioned if they were in the right place and what would happen if their profile was deleted. Someone suggested creating shared credentials in the Monitor settings and checking the permissions in the Security Policy.
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Read the entire article here...
Testing Application Functionality with Synthetic Monitoring for Citrix-Delivered Apps
A user asked about the possibility of testing application functionality with Synthetic monitoring, specifically for Citrix-delivered apps. Currently, the EUC test only checks the session itself and there is a web transactions test for SaaS apps. However, application functionality testing is not yet included in synthetic monitoring, specifically for Citrix-delivered apps.
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Read the entire article here...
ControlUp Releases ControlUp for VDI 9.1
This one's a big step forward. Version 9.1 (build 9.1.0.661) significantly modernizes the architecture, focusing on scalability, performance, and real-world flexibility for large enterprises and Managed Service Providers (MSPs).
Read the entire article here...
Read the entire article here...
How to Troubleshoot ControlUp Monitor Script Actions Not Firing
A user encountered an issue with script actions not firing as expected on a ControlUp Moniter. This led to a discussion on potential solutions and troubleshooting steps, including checking the script location and examining monitor logs. The user ultimately decided to look into the issue further when they have access to the customer environment. Troubleshooting steps and suggestions were provided by other members in the Slack discussion.
Read the entire article here...
Read the entire article here...

