ControlUp Community

Connect, Learn, and Grow

Microsoft Azure Related Training & Support Archives

Microsoft Azure training and support-related archives from inside the ControlUp Community on Slack.

ControlUp Community Meetup 15: How to: Connecting MCP AI to your Real-Time Data

Posted on

Learn how to connect AI to live enterprise data using the ControlUp MCP Server. In this session, Chris Twiest explains the fundamentals of Model Context Protocol (MCP), including LLMs, prompts, system prompts, tool calling, and retrieval, before demonstrating how to connect Claude Desktop to ControlUp. Watch a live walkthrough of configuring the MCP Server, querying real-time endpoint data, visualizing application crashes, comparing results against historical baselines, and using system prompts to dramatically improve AI accuracy. The session also explores practical use cases, including upgrade planning, combining multiple MCP servers, building custom AI interfaces, and the future of autonomous endpoint management.

Read the entire article here...

How to Diagnose Microsoft Teams SlimCore Optimization in Citrix and Other VDI Environments Using PowerShell Scripts

Posted on

This discussion highlights two PowerShell scripts developed to aid tracking and diagnosing Microsoft Teams SlimCore Optimization specifically within Citrix environments, with potential applicability to Azure Virtual Desktop (AVD), Windows 365 (W365), and VMware Horizon sessions. SlimCore is an optimized media stack used in virtual desktop infrastructure (VDI) scenarios to enhance Teams call performance by offloading audio and video processing to the client side.

Read the entire article here...

ControlUp Community Meetup #14: Inside ControlUp DaaS IQ — A Deep Dive with PM Gilad Broun

Posted on

AVD management doesn’t have to be hard and expensive. If you run Azure Virtual Desktop, you know the pain: unpredictable costs, fragile PowerShell scripts, fragmented visibility, and tab-hopping between the Azure Portal, Intune, and a dozen custom tools just to keep the lights on. ControlUp’s answer is DaaS IQ — a purpose-built control plane for AVD that replaces the chaos with smart, reusable policies, centralized lifecycle management, and real-time cost intelligence.…

Read the entire article here...

How to Export Audit Logs for Dex Platform Using ControlUp APIs and Workflows

Posted on

The topic of exporting Audit Logs for the Dex platform arose in Slack, and several members provided possible solutions using ControlUp APIs and workflows. The API article can be found at https://api.controlup.io/reference/orgauditlogpubliccontroller_getall and events overview can be found at https://support.controlup.com/docs/incidents-and-events-overview?highlight=Vdi%20event. The user was looking to export the logs to a different location, specifically Azure Sentinel.

Read the entire article here...

Creating a Device Matching Workflow in ControlUp

Posted on

Multiple members had a discussion on how to create a workflow that would synchronize devices from an Entra ID dynamic group into ControlUp using tags. The matching issue is caused by Entra ID and ControlUp having different device identifiers. Various solutions were presented, such as using a custom query or the Split String node, and eventually a solution was found using the Get Custom Data node. Further details and a visual example can be seen in the discussion.

Read the entire article here...

Investigating Traffic Spikes in ControlUp Citrix VDI Environment

Posted on

A user reported significant spikes in traffic in their Citrix VDI environment and suspects that ControlUp's VDI agent may be causing it. However, they are not sure if ControlUp uses Akamai for their CDN services. Other users suggested using the command "netstat -ano | findstr akamaitechnologies" to check for any processes using Akamai. The investigation will continue.

Read the entire article here...

Troubleshooting Entra ID Enterprise/App Registrations with ControlUp Workflows

Posted on

A user was having trouble using ControlUp Workflows to fetch Entra ID Enterprise/App Registrations for expiring secrets and to send an email with the relevant information. Another user suggested using a specific index ([0]) to specify which entry from the list of passwordCredentials to use. They also mentioned that the passwordCredentials array can have multiple entries. The correct documentation for this feature can be found in the "auto-complete" feature within Workflows.

Read the entire article here...

Troubleshooting Issues with Downloading Files on ControlUp VPN

Posted on

A user was experiencing issues with downloading files on VPN through the new Management feature. They noticed in the network log that the system was attempting to upload the requested file to Azure before downloading it. The user shared their findings in the ticket and was asked to provide details on their VPN type. They also brought up the need for specific IPs or more granular access for the firewall team. Another user mentioned they were curious if the same issue would occur with their company's new VPN. The original user suggested it was more likely a firewall policy issue than a VPN issue. A request was made for the user to provide unfiltered Wireshark logs for troubleshooting.

Read the entire article here...

Comparing Permissions in ControlUp VDI App and RTC

Posted on

A user asked about permissions in VDI App versus RTC and mentioned having different accounts. Another user requested for more information. A third user chimed in, explaining that the web console will not work like RTC and will have different functionality. The Dev team is working on bringing over all RTC features, but it cannot be done in the same way. Customers have been asking for certain features that are not possible with the RT console.

Read the entire article here...