A user asked about the high amount of network traffic between their vCenter and ControlUp. This could be due to the SOAP-based data collection, which would appear as HTTP traffic. It was suggested to run diagnostics on the data collector to confirm, and to consider creating a ControlUp site closer to the vCenter to reduce data traffic. Contacting a CSM or via DM was also recommended for further assistance. Event
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Microsoft Azure Related Training & Support Archives
Microsoft Azure training and support-related archives from inside the ControlUp Community on Slack.
ControlUp Community Radio Episode #14 – A Conversation with Benny Tritsch, EUCScore.com
Join us for Episode #14 of ControlUp Community Radio, where host Douglas Brown sits down with the renowned Dr. Bernhard Tritsch, also known as "Benny."
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Episode #12 – Conversation with Niels Kok, Microsoft MVP
Join us for Episode #12 of ControlUp Community Radio, where host Douglas Brown sits down with Niels Kok, a Microsoft MVP engineer with over 12 years of experience in Microsoft Cloud solutions. In this episode, Niels shares his insights into the evolving IT landscape and how automation fits.
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Can ControlUp provide an online repository for agents to access files?
A question was asked about whether ControlUp has an online repository for agents to access files over the internet. The team clarified that they do not offer such a service, but suggested reposting in the #controlup-secure-dx channel for further discussion. It was also mentioned that a solution using Azure CDN has been found. The user hopes that EdgeDX and SecureDX can communicate in the future.
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Measuring Latency in ControlUp/Dex: How to Identify and Address Similar Cases
A user posed a question about measuring latency between client and server using ControlUp/Dex. The group brainstormed potential solutions and asked clarifying questions, including the type of server backend (database). The goal is to proactively identify similar cases of latency in the future.
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Measuring Latency in ControlUp: Solutions and Confusion Over Windows Applications
A user is asking for ways to measure latency in ControlUp. The possible solutions suggested are using Scoutbees (if configured), ping and tracert scouts, Web Application scouts, and Site load measurement. One user asks if it can be used to measure the latency of an executable, but the application in question is an old Windows app without a web URL. The discussion continues about similar threads on the topic.
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Troubleshooting ControlUp Error Message
The team discussed an error message that was appearing when trying to access ControlUp. It was suggested to check the URLs needed to access the service, SSL inspection, and network communication. Some URLs required for v9 may need to be whitelisted. A tool was released to test network connectivity to ControlUp cloud services. The URLs and relevant validation results can be found at https://support.controlup.com/docs/how-to-check-network-connectivity-to-controlup-cloud-services?highlight=netwrok%20test%20tool.
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Setting Up SMTP with Exchange Online in ControlUp Console
A user asked if setting up SMTP using Exchange Online was possible in ControlUp Console. Another user responded that they have done it with O365 and shared some tips on how to do it. They also mentioned using a Microsoft article for guidance. The link provided is https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-mu[…]application-to-send-email-using-microsoft-365-or-office-365
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Tips for Decreasing Logon Time on Windows Devices
A team member asked for help in decreasing Windows logon time and requested any blogs or recommendations related to this issue. @member advised that the logon process for physical devices may be affected by AppX packages, but shared tips for optimizing logon duration in VDI environments. ControlUp's Analyze Logon Duration script can also be used for physical devices. Team members shared several links and resources for optimizing logon duration and dealing with AppX packages. Logon time is a key metric in VDI environments and AppX load times can be a bottleneck.
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ControlUp v9.x Inbound/Outbound Connections: Issues and Solutions Shared
A discussion took place regarding the inbound and outbound connections in the new version 9.x. Some users reported issues with disconnected connections and concern was raised about the impact on the agents. Ultimately, it was suggested to allow client traffic to/from ControlUp's AWS hosted services without firewall packet inspection for optimal communication. The agents have an escalating hold off pattern for reconnection attempts. It was also mentioned that the ControlUp URLs are hosted in Azure and there is an offline flow available as an alternative.
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