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Physical Desktops Related Training & Support Archives

Physical Desktops training and support-related archives from inside the ControlUp Community on Slack.

Writing Data into Device Events from Scripts with ControlUp

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It is possible to write data into Device Events from scripts that are not running from ControlUp Edge DX. The ControlUp Knowledge Base provides examples on how to do this, for both events and data. If a script is activated from within Edge DX, any data can be captured in Device Events. The KB article can be found at: https://support.controlup.com/docs/scripting-guide#data-collection

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Performance Monitor Counters – An Overview

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@member shared insight into various Performance Monitor Counters, such as CPU Queue Length, Disk Queue Length, Open Handles, Context Switches, and Peak User Input Delay. These metrics measure capacity, thread waiting to be executed, open file handles, rate of context switches, and maximum delay experienced by user input, respectively. Information on these metrics can be found in Microsoft documents (https://systemcenter.wiki/) and a blog post by ControlUp (https://www.controlup.com/resources/blog/).

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Using ControlUp to Monitor RDSH Sessions and Reboot Devices on IGEL OS

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A user asked if they can use ControlUp to monitor RDSH sessions and reboot sessions or Thin Client devices if necessary. Kursten suggested to add the RDSH hosts to the console and set up a trigger with a filter for the logoff script action, and said Thin Client devices could be done via Edge DX. They pointed to the ControlUp Academy for recommended training and to a Use Case for instructions on creating a trigger. Kursten also suggested looking into IGEL ThinClients, which have a post session command to "reboot". The Academy link can be found at https://cuacademy.controlup.com/.

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