Multiple users discussed issues with triggers, specifically the event log trigger causing an error message and items getting stuck in the monitor queue. Suggestions were made to check the machine column in the incidents pane, clear the queue or restart the monitor service. It was also mentioned to check and possibly increase the MaxAutoExecQueueSizeTotal and MaxAutoExecQueueSizeTarget settings. A ControlUp team member offered to look into the issue further.
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PowerShell Related Training & Support Archives
PowerShell training and support-related archives from inside the ControlUp Community on Slack.
How to Change the Built-In Synchronization Feature in ControlUp
A user asked for steps to change the built-in synchronization feature in ControlUp. Another user provided a PowerShell script to change the sync time to every 5 minutes. The script can be run on a monitor and requires the user to input the name of the extension to be changed. Running 'Get-EUCSyncConfig' will provide the extension name. The final code should include 'Set-EUCSyncConfig'.
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Read the entire article here...
How to Create a Folder Trigger for Sending Emails with ControlUp
A user needed help in creating a folder trigger to send an email via SMTP when the folder was filled with an excel file. The suggestion given was to create an SBA using the metrics as arguments and send the script output as the email. Other options included using powershell methods to send emails.
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Read the entire article here...
Choosing the Best Tool for User Management in ControlUp – Comparing Group Policy and WEM
A discussion takes place on the ControlUp Slack channel about the best way to add registry entries using the User logon trigger. Some users suggest using Group Policy or PowerShell commands, while others mention that Citrix WEM could also be an option. Different considerations, such as login times and scalability are mentioned when comparing WEM to Group Policy. Some users mention past issues with WEM, but also acknowledge that it may be a suitable tool for certain environments.
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Read the entire article here...
Generating Sizing Recommendation Reports with ControlUp
A discussion was held about generating a sizing recommendation report on app.controlup.com. It was noted that the report only includes CPU and memory metrics, while disk size and free space are not available. Adding disk metrics is on ControlUp's roadmap, but it's unclear when it will be implemented. In the meantime, users can access historical data for disk usage through powershell or Power BI. There is no disk-specific historical data available currently.
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Read the entire article here...
Troubleshooting the Built-In Synchronization Feature in ControlUp
A user encountered difficulties using the new Built-In Synchronization feature for ControlUp, specifically with custom mappings and instructions lacking examples. Other users provided helpful tips and guidance on how to properly use the feature, including the use of wildcards and setting the sync to a shorter interval. The discussion ended with the confirmation that the desired actions were accurately assigned.
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Read the entire article here...
Troubleshooting Advanced Triggers in ControlUp
A user had an issue with an advanced trigger not firing correctly and asked for advice. Other triggers were working, but this one was not. Other users suggested troubleshooting steps such as checking logs and querying the server. The issue was resolved with guidance from the ControlUp team.
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Read the entire article here...
Troubleshooting Missing CVAD Metrics in Solve for EUC Environments
A discussion was held about troubleshooting missing CVAD metrics in Solve. It was mentioned that not enough capacity in the cluster could be the cause and monitoring via historical reporting or the Powershell option can help identify this issue. v9 will also have this data available in Solve.
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Read the entire article here...
Including Template Variables in ControlUp ServiceNow Events
Users discussed how to include template variables such as $(Object), $(FQDN), $(ResourceType), and $(ObjectName) when creating ServiceNow events using the $CUTriggerObject. A suggestion was made to use the RESTful API or an intermediate method like a webhook or event follow-up action. @member confirmed that template variables cannot be used within the script itself, but only in follow-up actions.
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Read the entire article here...
Pre-Filling Event Pane Settings for All ControlUp Users
A user asked if it is possible to pre-fill/pre-stage Event Pane settings for all ControlUp users, as it seems to be a user-specific configuration. Some suggestions were to use PowerShell to add filters, but others pointed out that credentials are encrypted by user SID so that may not work. The user also asked if these events filters could be set as a GPO setting. File name: "%appdata%\ControlUp\Configuration\CommonPrivateConfiguration.xml"
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Read the entire article here...