A user asked if the fix for Real-Time DX (build 733) would solve their issue of the value being greyed out in the DEX portal for AVD user sessions. ControlUp recommended upgrading to the latest 9.2.0.733 build and opening a support ticket if the issue persists.
Read the entire ‘Troubleshooting Greyed Out AVD User Sessions in the ControlUp DEX Portal’ thread below:
Just a clarification question on an issue I’m having. The real time console shows AVD user sessions properly, but the value is greyed out within the DEX portal.
Does the fix listed for Real-Time DX (build 733) include resolve the issue I am seeing on 9.2.0.622 or is what I am seeing unrelated?
Hi Alex,
The bug fix resolved the exception that was causing the AVD session association build process to abort.
Please upgrade to the latest 9.2.0.733 build and verify whether the issue is resolved on your side. If you continue to experience any problems after the upgrade, please open a support ticket.
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