Understanding the Absence of Window Title Data in ControlUp’s app_focus Index with End User Activity Module Enabled

In ControlUp‘s app_focus index, users may notice that the Window Title column does not populate any data despite the End User Activity module being enabled. This was raised by a community member whose security team was interested in accessing window title information for monitoring purposes. The inquiry sought to clarify whether this behavior is expected or if the Window Title should be displaying active window titles as part of its collected data.

Upon investigation, it appears that this behavior reflects a current limitation within the product rather than a configuration issue. The absence of window title data in the app_focus index under the End User Activity module is identified as a gap in functionality. No special settings or additional steps are needed to enable this feature presently because it is not yet supported.

ControlUp’s support team acknowledged this shortfall after a preliminary check and initiated the process to address it via a support ticket, indicating the company’s commitment to enhancing the module to meet user needs in the future. For now, users requiring detailed window title data for security or monitoring purposes will need to consider this limitation.

For further insights on the End User Activity module and its current capabilities, users can consult the official ControlUp documentation at https://docs.controlup.com or reach out to ControlUp support for updates on feature enhancements.

Read the entire ‘Understanding the Absence of Window Title Data in ControlUp’s app_focus Index with End User Activity Module Enabled’ thread below:

Good morning, I see there is an column for Window Title within the app_focus index. It doesn’t seem to be populating anything though despite having the End User activity module enabled.

Our security team is interested in this data, so just looking to see if that’s expected or what _should_ be populated there?

anything special needed here that you know of?

Hi Alex,
I just ran a quick check, and this might be a current product gap.
Leave this with me, and we’ll address it accordingly

Awesome – Saw your email as well with the ticket that was generated. I love the customer experience you all provide – unmatched

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