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Understanding Topology Selection Options in ControlUp

Posted on April 10, 2024

A user asked about documentation for the topology selection options in ControlUp. Another user explained that the first option includes all devices, including those without agents from hypervisors and EUC environments. The second option includes devices with an agent installed, while machines (Horizon) specifically refers to Horizon devices. It was also mentioned that certain settings need to be configured correctly for accurate results when using multiple monitor sites in the environment. No documentation was confirmed to be available.


Read the entire ‘Understanding Topology Selection Options in ControlUp’ thread below:

Is there documentation explaining the differences between these options within the topology selections?


I don’t know about documentation, but the first one (all) are all devices including ones without agents coming from hypervisors and euc environments.

The second one (agents) are all devices with an agent installed on them

Machines (Horizon) are all Horizon devices


I had a session explaining this the other day. Agent is vms withe agent installed, VM is vms with no agent in stalled that are brought in by hypervisor and Horizon/Citrix is what is brought in by by EUC

if u have multiple monitor sites in Ur environment u need a specific setting set or these numbers will not match up correct

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Categories: All Archives, ControlUp One Platform
Topics: Citrix, ControlUp Agent

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