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Using Enrich with VDI and DaaS: Edge DX licensing still required?

Posted on January 2, 2025

A user asked if Enrich is still connected to Edge DX licensing. They want to use Enrich 2.0 with their Jira instance to show machine information for their helpdesk, but they are using VDI and DaaS. Another user suggested reaching out to an Account Executive for assistance. The data being used is from physical endpoints.


Read the entire ‘Using Enrich with VDI and DaaS: Edge DX licensing still required?’ thread below:

Is Enrich still tied to Edge DX licensing? Would really like to use Enrich 2.0 with our Jira instance to show our machines’ information for our helpdesk as they’re viewing tickets, but we’re VDI and DaaS.


To my knowledge it hasn’t changed. I would reach out to your AE and see what they can do to help.


the data is all physical endpoints indeed

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Categories: All Archives, ControlUp for Desktops
Topics: ControlUp Enrich, ControlUp Licensing, DaaS, Physical Desktops, VDI

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