Using Sharing Sentiment Surveys to Improve Business Operations

A user requested shared sentiment survey templates to see how others are using this feature. They shared a specific example for migration experience and potential feedback. Another user shared a blog post on using employee feedback to improve business operations. URL mentioned: https://www.controlup.com/resources/blog/metrics-tell-you-what-broke-employees-tell-you-what-matters/.

Read the entire ‘Using Sharing Sentiment Surveys to Improve Business Operations’ thread below:

I’d love to start a thread here and have people share their sentiment survey templates they’re building.

There’s a lot of potential for creativity and I wanted to see how people are using it

I haven’t done anything too special in it yet. We’re in the process of migrating a significant userbase from VDIs to physical endpoints and I’ve been using some "on demand" surveys to see how we can improve.

Example:

NPS: 1-5, how would you rate the migration experience?

NPS: 1-5, how would you rate the experience overall compared to the VDI solution?

Q: Do you have any specific feedback you’d like to share on what we can do to improve, or things you feel we’ve done right?

• If yes, prompt for details in free form text box

• If no, end survey.

Quick and easy way to gather business user feedback and provide actionable data to our business leaders/IT management. Much better having it built in with ControlUp’s interface than having to do MS Forms… haha 😄

@member – check this out https://www.controlup.com/resources/blog/metrics-tell-you-what-broke-employees-tell-you-what-matters/

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