What does “could not find suitable connection credentials” error mean in ControlUp Real-Time DX?

A user encountered error "could not find suitable connection credentials" in VMware and questioned whether anyone knew why. It was found that the issue was resolved with the use of local and shared credentials, and it was suggested that the user should monitor what happens when the monitors get rebooted.

Read the entire ‘Resolving an Error in VMware’ thread below:

Hi! I take this error in VMware, does anyone know why?

It is connected now so not a problem anymore. I would monitor what happens when the monitors get rebooted.

You used shared credentials for that connections or are you running the Console on the Monitor server with local creds configured?

i running the Console on the Monitor server with local creds, but the cred are shares.

It’s connected now so I guess that change was made recently indeed from local to shared credentials. Sometimes it can also happen when a monitor is restarted and didn’t get the new credentials yet from the master

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