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Can ControlUp Monitor Other UC Platforms?

Posted on December 8, 2023

The user asked if ControlUp can be used to monitor UC platforms other than Zoom and Teams, such as Ring Central. It was mentioned that platform-specific integration is required and ControlUp has plans to add additional platforms.


Read the entire ‘Can ControlUp Monitor Other UC Platforms?’ thread below:

Just out of curiosity, I know ControlUp can monitor UC environments like Zoom and Teams, is there anyway to integrate other UC applications as well. I.E. Ring Central? It still rides on the websocket optimization that Teams does, but we’re curious if it’s something we can manually build into the UC dashboard or if ControlUp has any plans to integrate platforms OTHER than Zoom or Teams?


As far as I’m aware, those integrations are pretty much platform specific. I don’t think there is a unified/standardized way to capture UC platform performance data.

I do believe there are plans to add additional platforms. @member or @member might be able to comment on that


Thank you!

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Categories: All Archives
Topics: ControlUp Monitor, Microsoft, Unified Communications, Zoom

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