A user was having trouble restoring AD connections and an endless list of credentials on ControlUp Academy. Others chimed in with suggestions, including ensuring the console was closed while replacing the CommonPrivateConfiguration.xml file. Eventually, the user found an old backup that worked.
Read the entire ‘Troubleshooting AD connections on ControlUp Academy’ thread below:
Hi, I have to recreate my userprofile on the TS where i launch my realtime dx. How can i restore my AD connections, i had a endless list of credentials. In the past i only overwrote the "C:\Users\USER\AppData\Roaming\ControlUp\Configuration\CommonPrivateConfiguration.xml" but it doesn’t work anymore and the list remains empty
Should be the correct file. I assume you replaced it while the console wasn’t running?
Also you’re not trying to share the file between different users (admin account and non-admin account for example), right? The credentials are encrypted with a per-user key
Sure, console was closed and i only do i it for my account
I tried to reproduce this but wasn’t able to. I deleted the entire config folder. Start > stop console. Replace CommonPrivateConfiguration.xml and the credentials are back
I found an old one from a backup that worked, the one i used from my backup before creating the new profile was encrypted and didn’t worked
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