Understanding Windows Event Logs with ControlUp

A team member asked for an explanation on how ControlUp tool triggers windows event logs such as Errors, Hangs, and Freezes. They also asked for recommended solutions. Another member shared that all winevt log information can be found on ControlUp, which can be filtered down by specific errors to see expanded details. To determine impact on users, troubleshooting and testing may need to be done. The application performance dashboard is recommended for this purpose.

Read the entire ‘Understanding Windows Event Logs with ControlUp’ thread below:

Hi Team

Good Day

I wanted to understand how controlUp tool is triggering windows event logs such as Error, hang, Freezes.

what are the conditions applied and these events are impacting users or these are happening in backend where users are not aware of one

need to know the explanation of these logs .

giving an example of one of the application

Also, What are the recommended solution for that

ControlUp is giving you all winevt log info here. You can filter down by specific errors and see expanded details by clicking the expand description box. In my experience troubleshooting some of these issues. I usually use the "system events" section and Window Event log index to narrow down impact by number of devices. They I usually google or even test on of the affected devices to determine impact. The application performance dashboard is good for this too. In reality determining impact on the user is not straight forward, you will have to do a good bit of testing.

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