In ControlUp, when executing scripts for Compliance monitoring, it is crucial that the system correctly recognizes and respects the exit codes of these scripts to avoid false positive or false negative compliance reports. One common issue reported involves ControlUp failing to honor the exit codes returned by compliance scripts, which can lead to inaccurate compliance status being displayed.
To address this, users should ensure that their compliance scripts are properly configured and that ControlUp is set up to interpret script exit codes correctly. ControlUp’s official guidance on integrating scripts for compliance purposes includes instructions on how to add scripts correctly and manage their execution and return values. This documentation explains how ControlUp evaluates the success or failure of compliance scripts based on the exit codes, and how improper scripting or configuration can cause misinterpretation of compliance results.
The primary resource for resolving issues related to script exit code recognition in ControlUp Compliance is the official support article available at: https://support.controlup.com/docs/how-to-add-scripts-to-controlup-for-compliance. This article provides explicit steps and examples for adding scripts into ControlUp for compliance checks, including how scripts should signal their outcomes through exit codes, which in turn informs the compliance reporting mechanism.
Users experiencing false positive compliance alerts should verify that their scripts are designed to return proper exit codes — typically, an exit code of zero indicates success (compliant state), whereas any non-zero exit code indicates failure (non-compliant state). Correctly following the official scripting guidelines and ensuring scripts adhere to these conventions will help ControlUp generate accurate compliance reports without the issue of false positives due to unrecognized or improperly handled exit codes.
Read the entire ‘How to Ensure ControlUp Compliance Scripts Correctly Return and Respect Exit Codes to Avoid False Positives’ thread below:
Good day all. Is there a scripting guide explicit to Compliance? I’m having trouble with CU not respecting/recognizing the exit codes of the scripts resulting in false positive compliance reports.
Hi Josh,
Please follow the instructions in this article: support.controlup.com/docs/how-to-add-scripts-to-controlup-for-compliance
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Categories: All Archives, ControlUp for Compliance, ControlUp Scripts & Triggers