The discussion centers around the issue of being unable to use Solve on an iPad. Some users suggest using Safari instead of Chrome, but others note that Apple may restrict other browsers to only use the Safari engine. It is suggested that a more mobile-friendly web interface could be helpful. Generally, the conversation is focused on finding solutions for accessing Solve on an iPad.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Logon Analyzer Errors in ControlUp
A user was having issues with the Logon Analyzer script, receiving GPO errors and no valid output. Other users suggested checking if auditing was enabled and the number of GPO's in the environment, while the code was also mentioned as a possible issue. The specific error message "WQL duration processing failed" was also discussed.
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Read the entire article here...
Error when Launching ControlUp Console on Windows 10 Machines
Users reported an apparent error when launching the ControlUp Console, asking for tips or help to resolve. The ControlUp team clarified that this is just an informational message rather than an error, and provided links for more information. It was also mentioned that the console must be run from a domain-joined machine using a domain user. Further discussion included potential changes to this requirement in the future.
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Read the entire article here...
Training Options for ControlUp Showcase and Use
A question was asked about how to get trained in showcasing and using the Control Centre. A recommendation was made to attend the weekly internal tech meeting or to check out ControlUp Academy for an overview of the suite. It was also mentioned that there may be certain training materials available to help with this. There is an upcoming call with @member and the Unicon team to discuss next steps.
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Read the entire article here...
Efficient Deployment Strategies for ControlUp Users
Members of the ControlUp team discussed how to handle deployment scripts requiring an install file or certificate. Suggestions included using a shared location or a platform such as MS Intune/SCCM, although issues with Edge DX were noted. Another option would be to manually install through remote control, but automation is preferred. Some members have found success with using workarounds involving Google Drive and PowerShell scripts.
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Read the entire article here...
The Transition to ControlUp’s Web Interface and the DEX Upgrade Plan
A user asked about ControlUp Academy - this is a training platform with free self-training and instructor-led content. Certifications from ControlUp are available. The Academy can be found at https://cuacademy.controlup.com/ A discussion about the transition from Solve to app.controlup.com is taking place. While the move to DEX should not remove users, it is recommended to set up DEX with SAML for an easier experience. The group memberships can be added to the RT security policy in the console. A link is provided for upgrading an existing organization. Starting in version 9.1, the console will require authentication in Dex first. It is suggested to plan for the upgrade sooner rather than later. Some users prefer Solve over Dex, but the transition is in the best interest of customers. It is possible for long-time users to continue using the RT console. The move to Dex allows for a single web interface. ControlUp's stance on putting customers first is reiterated. A meeting is offered to gather feedback on the topic. Using SAML is considered a best practice for the improved user experience.
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Read the entire article here...
The “Wait at least” Feature in ControlUp Triggers
A question was asked about the "Wait at least" feature in ControlUp trigger settings. It was clarified that this feature applies to a specific machine, session, or resource.
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Read the entire article here...
Troubleshooting Monitor Selection in ControlUp Settings
A user was having trouble selecting a monitor in the Settings - the solution was to add a monitor through the console tree, connect to it, then go back and the monitor should appear. This issue is resolved! Welcome to ControlUp Academy - please keep discussions in a single thread for organization. The user also expressed gratitude for help setting up Landon. Certifications are also available on the Academy platform.
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Read the entire article here...
Using x11vnc for Remote Control on Linux within ControlUp
The use of x11vnc for remote control on Linux devices is discussed. The team members mention that the requirement has always been present and that it is necessary to have outbound communication. The script for x11vnc installation is provided and there is also a link to the documentation.
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Read the entire article here...
Potential Docker Vulnerabilities for IOP and SOP
A member shared a link regarding Docker runc container breakout vulnerabilities and asked if there are any plans to address this for IOP and SOP. The latest versions of SOP and IOP are affected. The member will inform the security department and provide updates.
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Read the entire article here...