The discussion focused on the "Get Session Screenshot" action available in Solve and what countries it can be used in. This action is available but can be disabled via Security Policy, either through Console or Solve. Customers can configure this setting themselves or reach out to support for assistance.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
What is the ControlUp Academy?
A user asked what ControlUp Academy is; it is a training platform with free self-training and instructor-led content from which users can earn Certifications. The Course Catalog can be found at https://cuacademy.controlup.com/course-catalog/. The Academy provides a lot of great content and is constantly enhancing its trainings and content with feedback from trainees. Users can email the Academy at academy@controlup.com if they have any questions. It was also suggested that certificates should be shown on credly.com.
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Read the entire article here...
Customization options available for ControlUp Scoutbees Daily Digest,
A user suggested having customization options available for Scoutbees Daily Digest such as sorting by failure rate or tag. They suggested using the Scoutbees API with Microsoft Power Automate, to which another user suggested even if the alerts create an event on the Hive Server, they could use ControlUp for alerts and automation. A blog on using the Scoutbees API with Microsoft Power Automate can be found at https://www.controlup.com/resources/blog/entry/how-to-use-the-scoutbees-api-with-microsoft-power-automate/.
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Read the entire article here...
ControlUp Delegated Permission Configuration for Automation and Triggers
The user suggested delegation of permission for automation and triggering of ControlUp resources. This is a current feature request, but there is no ETA at the moment. Looking at the Security Policy in ControlUp 8.6.5, it's possible to create a new role with a selection of permissions and per script, define the folder role that can run different scripts. The user was also looking for a read-only option for incident triggers and hoped it would be available soon.
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Read the entire article here...
Issues Searching All Fields in ControlUp Real-time Console
A user had reported that users of ControlUp's Real-time Console cannot search all fields, which first appears in version 8.6. An internal ref number for this bug is 119007, although engineers have not been able to reproduce it yet. The user was asked if they are using any application virtualization technology, as this could be the cause. The user stated they are not using any, but this was nonetheless good to know.
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Read the entire article here...
Developments in Windows Services Monitoring Coming with ControlUp 8.8
A discussion took place about upcoming developments in Windows Services Monitoring. This feature is expected to be available in ControlUp's 8.8 version in Q1 of 2023. There is also anticipated FSLogix integration with Windows 2019. Services will be a big improvement for users who have done a lot of scripting for services in the past.
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Read the entire article here...
How to Share Custom Dashboards Grid Views in ControlUp Solve
Custom dashboards and grid views can be created in ControlUp, but currently cannot be shared. @member proposed an additional way of seeing all logical disks in one view to simplify operations and support. This had been requested previously and will be added to the roadmap for next year. For a quicker solution, export-cuquery for the LogicalDisks table can be exported to a chart in excel or an HTML file with pswritehtml.
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Read the entire article here...
How to Track Disk Space Trend Analysis in ControlUp Real-Time DX?
A user asked if there was a way to track disk space trend analysis. The feature was well-received and the team suggested adding a “free disk space” chart to their Machine Trends report. They also discussed adding it to the Sizing Recommendations report, since the Streaming Project will impact the current metrics they were planning to include. The Streaming Demo was held recently and it was decided that the project would fit well with existing historical PVS & GPU metrics.
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Read the entire article here...
Availability of ControlUp Solve On-Prem Functionality
A user asked for the availability of Solve functionality on-prem. This is already available but the latest features will be included in the next on-prem release, which is expected next quarter. Dark mode will also be included. Confirmation of this will be provided.
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Read the entire article here...
How to Configure ControlUp Alert Policy via API
A user asked about configuring an alert policy via API. Other users reported that the request has been raised multiple times in an internal ScoutBees channel and a connection was made to the ScoutBees PM, Ehud. The user was thanked for the feedback and it was reported that the request could be targeted for 2H23.
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Read the entire article here...